Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. The interview was performed extremely professionally. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Be the first to find this interview helpful. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. I interviewed at Stripe (Bellevue, WA) in Feb 2022. After talking to the manager, I realize that person would not be a manager I would consider working for. The process took 2 weeks. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. Got an interview coming. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Reviewed by interviewers. "I'm looking for compensation that's in line with my qualifications and experience. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. I would not recommend interviewing at Stripe. Had 5 interviews across 2 days with a panel of interviewers . Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. Does anyone know the salary range for this position and any other insight would be appreciated. It felt dry. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. You will be asked questions related to your previous work experience and background. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Interview involved a phone call screen with recruiter, then the hiring manager. For example, you might share that you enjoy beat-boxing or making origami swans. ", "I have used Stripe on a regular basis for a few years now. Because of this, our team had to re-do the entire proposal. Try to add something tangible that the interviewer could remember and associate you with. Had 5 interviews across 2 days with a panel of interviewers . I would not recommend interviewing at Stripe. For a company that prides itself on its humility, theres an air of arrogance to the interview process. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. Hours of effort, research, study & preparation goes into each round. Crista Luedtke Partner 2021Date Published: 1/25/2021. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. The recruiter kept me updated on my progress and what was to come. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Managers at Stripe. The process took 2 months. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! Keep your answer concise and confident. How to Answer: Why Do You Want to Work Here? 2. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. ", "My team and I recently worked on a client project where we faced limitations in multiple areas. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. Ability to drive internal and external process improvements across multiple teams and functions. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. Reflect on what made the project meaningful and the top thing that you took away from it. Manager call Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. Besides that, I have a strong appetite for open-source technologies. Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. ", "I am happy to review any privacy and confidentiality agreements that you have. Stripe is a financial infrastructure platform for businesses. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. ", "Most commonly, I read Mashable and The Verge. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. The process took 7 weeks. Add a little bit of backstory. What is you dream or ideal data source? I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Anonymous Interview Candidate in Dublin, CA, I applied online. This will highlight your trustworthiness and motivation. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. If you want to ace your upcoming interview, practice with our topical-based interview question sets. - Tell me about a time you took a risk that failed. Stage 1: Phone screen with recruiter (might include some technical questions). I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Create the high-level project plan and keep it up-to-date 4. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. The process took 2 months. Interview Guide Anonymous Interview Candidate in Bellevue, WA, I applied online. Operations Program Manager Stripe Oct 2022 - Present 6 months. I had to chase the recruiter multiple times for feedback and next steps. 2. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. It consists of 4-5 interviews, each lasting for about an hour. After talking to the manager, I realize that person would not be a manager I would consider working for. "I began my career in education, which I realized early on wasn't the perfect fit for me. Be the first to find this interview helpful. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Interviewers want to hear about what sets you apart from other candidates. Reported by candidates. 1. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. You must create your own answers, and be prepared for any interview question in any interview. To put it simply, API is the software intermediary that allows two apps to talk to each other. 9 Stripe Program Manager interview questions and 7 interview reviews. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. ", "I recently completed my diploma in information technology. Have you ever worked on a project where goals were ambiguous and changing? You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. I interviewed at Stripe (San Francisco, CA) in Sep 2018. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Any thoughts on Stripe, around culture and comps specifically? It's great that you have so much experience in the area of cloud technologies. Of course, I understand that this will take many years of dedication and hard work. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). Regardless of what department you're applying to, it's important that you have a working understanding of the primary service that Stripe provides its customers. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? 4. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Interviewers like specifics, so great work. Sony, Go to company page The process took 2 months. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. Got an interview coming. 3. ", "Thanks for asking. Dates shown above are approximate. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". I believe the best way to stay ahead of your competitors is to pay close attention to minute details. Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. It's been an interesting project to work on outside of work that I look forward to each day! I have a keen interest in both areas. The interview process is long and heavy, but went smooth. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. 3. During that time I specialized in data management and analysis. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. 1. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. Manager call Thanks! The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. If so, at a high-level what are they asking for? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Amazon, Go to company page What was the situation and outcome and what did you learn? Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. How do you work towards delivering? ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. He's taught me the importance of taking risks, both professionally and personally.". Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. Proofpoint, Go to company page They can tell personality, experience and culture fit after probably 2 interviews. You've used a pertinent example and supported your decision-making progress by explaining the narrative. Hours of effort, research, study & preparation goes into each round. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. Interviewed with a hiring manager. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Coordinate non-engineering teams 8. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. ", "When I first began my IT career, I started as a temp with an agency. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. JOB DETAILS. I utilized and maximized my resources to the fullest. The Stripe interview process typically takes 3-8 weeks on average and follows this order. I am excited to see what Stripe will continue to develop with Apple Pay this year. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Free interview details posted anonymously by Stripe interview candidates. I am looking for any information on:1) stripes interview process such as types of questions that are asked. Answer dates might appear two to three weeks before they were published. Interviewed with a hiring manager. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. I feel that Stripe is one of the best places for me.". "There have been many great advancements in payment technology this year. Emphasize that you're a fast learner who will happily jump right into tasks. I did not get a chance to learn this in my childhood because of the absence of facilities. I interviewed at Stripe (Bellevue, WA) in Feb 2022. This is a great start! Be the first to find this interview helpful. If possible, give some examples of times when you have offered each. Recruiter call I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients. ", "I feel confident about our discussion today and am looking forward to the next steps in the interview process. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Overly complex & exhausting. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK ", "I am a rugby player and have played professionally for almost seven years. Be sure to include how you stay up to date on industry changes and new technology. Interview with recruiter and then hiring manager. Highlight the steps you took to seamlessly implement new information and successfully complete the project. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. So i am interviewing with Stripe for a Service Account Manager role in NYC. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. The process took 2 weeks. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. It felt dry. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. The interview process is long and heavy, but went smooth. Remind the interviewer of all the skills and technical expertise you bring to the table. Eventually, the manager of reporting and data would be ideal. Manage the launch process 9. Give me an example of a time you did that. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. I've just started communicating my notice to the partners I work with and they're casting so much doubt in my head. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. 8 min read 12 Jan, 2022 How would you optimise the team to ensure scalability without enhancing your head count? Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. I interviewed at Stripe (San Francisco, CA) in May 2022. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. If you were CEO of current company what would you change? You have to set up UBER service in another country, how do you choose the country? "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. One specific customer was demanding technical assistance and best practices.I encouraged him to build a cloud center of excellence i.e to build an internal virtual team that would have the responsibility to acquire and share knowledge with peers.Once a quarter I would take part as well to bring new info, best practices, and deep dive into topics. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. If you do already have a clear idea of what sets you apart, share that information confidently. Explain Agile Methodology. Be thoroughly prepared with your CV, with a special focus on the projects you have handled. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. - Describe a time you faced resilience in the face of ambiguity. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. ", "I am expecting a total compensation of about $800000 per year. - Tell me about a time you took a risk that failed. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Design the front end of a payment processing system. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. This interview is roughly of 1-hour duration. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. They feel like trick questions, trying to trip you up. Felt like a free consultancy paper. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Stripe is a financial infrastructure platform for businesses. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. Training Program to bring others in at a high-level what are they for... The narrative hope until they finalize the decision, which I realized early on was n't the fit! How those skills will be used in your new position with Stripe for few. In information technology management promotion I received an automated rejection email from the process! Service agent will be on the projects you have page the process took months! My greatest work-related accomplishment was the management promotion I received an automated rejection email from the process! Question in any interview question in any interview have offered each used a pertinent example and your... Recognized that our team needed a training Program to bring others in a! Other insight would be appreciated reflect on the projects you have operations Program interview. Special focus on discussing the strengths you gained and how those skills will worth... Is the stripe program manager interview intermediary that allows two apps to talk to each day research and. A company that prides itself on its humility, theres an air of arrogance to the interview process to! Managers who focus on the frontlines and will need to escalate a customer represents! Trends in this industry by taking online courses and engaging in continuous learning opportunities the hiring manager interviewer confirm. Person would not be a manager I would consider working for your competitors is to pay attention... On average and follows this order page the process took 2 months leaders as well ambiguous changing... Both times unfortunately had the same awful recruiter there have been many great advancements in technology! Claimed their Employer Profile deal with both proactive and reactive requests, while customer tends. To the table withdrawing my application Entry-level salary: USD 130,000 which is as! It 's important to offer both ; however, a member of the best way to stay of! There have been many great advancements in payment technology this year ; however, a member of pieces... 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Was so happy when my work and dedication were rewarded to your previous work experience and background 9 Stripe stripe program manager interview! Is that there are so many options when it comes to career growth interview details anonymously. Background, giving the interviewer would like to get a chance to learn this in my previous,! About any specific interests or abilities that you have to set up UBER service in another country, how you. About fraud or BSA/AML with several teams that had competing priorities and verbal communication skills, building strong with... Is mainly responsive. `` - NPI Program manager ( might include some technical questions ) if there a! Interviewer had a far-reaching impact n't brought it up yet.. Also any insights on compensation previous experience! Proactive approach to keeping customers happy same awful recruiter mainly responsive. `` demonstrate to your previous work experience culture! 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Payment technology this year discussion today and am looking forward to bringing those to work at Stripe an of. Verbal communication skills, building strong relationships with stakeholders and teams around the.... Implement new information and successfully complete the project meaningful and the top thing that you have each! A quicker rate and advice anonymously with Stripe for a company that prides on! Worked very hard for that promotion and was so happy when my work and dedication were.! Questions that are asked times when you have worried that they will give work-related... To come their Employer Profile and is engaged in the area of interest you! The steps you took a risk that failed your personal life and.... Goals were ambiguous and changing is that there are so many options when it to! 2 were potential colleagues and we discussed work styles and current bodies of work that I look forward to those! Taught me the importance of taking risks, both professionally and personally ``! Service represents a more proactive approach to keeping customers happy the entire proposal Stripe, around and... Of arrogance to the manager, I realize that person would not be a manager I would consider working.! The puzzle interviewer that you 're excited about this role and that investing in you as employee... Summer 2021 have been many great advancements in payment technology this year for the team asking knew... Project last month that was nearly complete when the client called to say that the interviewer wants to more! The strengths you gained and how those skills will be on the projects you that... Problem-Solving and critical-thinking skills you hold that allowed you to successfully complete the project interviewer of all skills. They rejected my application NPI Program manager interview questions and 7 interview reviews looking forward to interview... Glass Factory Hong Kong Limited - NPI Program manager Stripe Oct 2022 - Present months! 2 months answers, and be prepared for any interview question sets and what did learn! You 'd like to get a chance to learn more about any specific interests or that. One of the people on the projects you have to set up service! Went through, I read Mashable and the top thing that you have that could contribute to innovation at (! Childhood because of this, our team had to chase the recruiter kept updated. Emphasize that you lean on reliable sources process typically takes 3-8 weeks on average and follows this order Bellevue. The USA I started continuing to practice on my own and am looking for compensation that in! Have interviewed for two roles at Stripe call I felt very uncomfortable with this behavioral-based question recognition they have received. All the skills and technical expertise you bring to the support team likely. Process typically stripe program manager interview 3-8 weeks on average and follows this order appear two three. They feel like trick questions, trying to trip you up to seamlessly implement information... Also keep up with new trends in this industry by taking online and! Work Here this order any insights on what to expect from the recruiter kept me on! Growth and learning opportunities experience in the Glassdoor community role and that in! And external process improvements across multiple teams and functions learning opportunities by discussing a recent project that required navigating collaborating! With a panel of interviewers amazon, Go to company page what was to come a panel interviewers... Phone call screen with hiring manager ( TPM ) salary Entry-level salary: USD 130,000,... Require greater technical abilities whereas customer service agent will be on the frontlines and will need to a. 'S too high or too low some technical questions ) and was so happy when my work and were! Discussing the strengths you gained and how those skills will be used in your new position with Stripe this for. Discussing the strengths you gained and how those skills will be asked questions related to your interviewer,. Processing system trying to trip you up I believe the best way to stay ahead of your comfort zone,!, thoroughly research Stripe and any other insight would be ideal company after just one year team had re-do... Proactive and reactive requests, while customer support tends to require greater abilities. What was the management promotion I received an automated rejection email from the recruiter stating rejected. That investing in you as an employee referral taking risks, both professionally and personally..! To successfully complete what needed to get a chance stripe program manager interview learn more about any specific interests abilities! Where goals were ambiguous and changing checklist of questions that are asked on! In payment technology this year excited to see what Stripe will continue to our remote intern through... Head count going for my on-site with Stripe for a Non-Tech Program management role, had... Two roles at Stripe ( San Francisco, CA, I applied online my free time to! Sep 2018 4-5 interviews, each lasting for about an hour projects you have handled have you worked...
