My last month bill was $57.60. Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board. I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. More Local News to Love Start today for 50% off Expires 3/6/23. Also, I was told its a misunderstanding on my part. Debris removal policiesdiffer in the aftermath of a storm. - The meter was installed . The refrigerator was purchased in 2019. Fast growing. A link has directed you to this review. your browser. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships. My sister n law offered to do a statement saying her and my brother was living in the home they would not take that. We never had a problem with this tree with the power line. Your access to this service has been limited. I would have happily paid this if I received some kind of notice. Mature height 15 30 feet. We did not receive any communication from anyone ever about this. This tape limits a caterpillars ability to crawl up the tree. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. reliant energy tree trimming Rockville SS8P best underseat powered subwoofer. 4 0 obj Give that man a raise! Mature height: 70 90 feet. Detroit-based DTE Energy said the March storm caused the most customer outages in the company's 150-year history, knocking out power to an estimated 800,000 homes, business and other electric. This amount is at the fault of miss handling my payments sent in by myself. o Sub rule (a): Consumers Energy recommends replacing the phrase "tree trimming" in this sub rule with "line clearing" or "vegetation management" as indicated in previous Company feedback. Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. So late this morning a person from Consumers showed up and said 'not my responsibility'. Good job leaving me with a stellar first impression, Consumers Energy. By the end of June, caterpillars are almost done feeding so there are limited effective controls. An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . Wright Tree Service is an authorized contractor that conducts regular tree trimming and removals on overhead power lines to help reduce tree-related power outages. In speaking to one rep we were told nothing could be done and credits are never given, period. That resulted in a cost to me of $707.00 for a new board, (just the part.) Mature height 15 30 feet. Desired outcome: The same is true for Urban and Suburban environments. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. They may be infected with a virus or fungus. Were they billed at peak hours? Compare them to the previous year. We always recommend using a professional tree trimming service to perform the work. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. So how are those days billed? Thanks for your time, sorry to file this here and worry anyone. Medium growth rate. <>/Metadata 137 0 R/ViewerPreferences 138 0 R>> The supervisor did not have a helpful attitude during any point during the conversation. System Improvements Tree Trimming While I am fine with that, they seem to be saw happy. Normally have trees near power lines, and the utility company will be responsible for . I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. We're sorry for any inconvenience and ask that you try again later today. There is currently no mobile home on the property, but we are in the process of finding and placing one there. His license plate number is AF07172. After your, Due to many varying factors, tree trimming schedules are sometimes changed or delayed. Unacceptable! Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. The transmitter box caught fire and fried several appliances. DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. I just wanted to let someone on the management team know that Anthony's customer service was great! I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. In the spring, residents can apply a sticky tape or band specifically designed for insect control to the base of trees. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. Mature height: 60-70 feet.New trees cannot be planted where a tree was recently removed because of the root mass still under ground.In 2016, the City hired Davey Resources to complete aninventory of all trees along city streets and in parks and natural areas. After two ice storms within a week, 600. Fairly fast growing. Kurstaki (BtK) in the Spring of 2019. 7/20/22 tree trimming company destroyed 10 layland cypress trees. By the end of June, the caterpillars are almost done feeding, so limited options are available. When asked what the readings were on those days they were not able to supply them and gave us the option of taking a picture of our meter and sending it in to another department. Fast growing, somewhat wide spreading. The HVAC worked fine after the inspection. Consumers Energy. My complaint is this.Why is the outage rebate so low for having no power for 5 days or more due to a catastrophic event.The latest event was an ice storm last week.Our power was out for just short of 6 day and we are eligible for a whopping bc $25 outage rebate.Does Consumers as a company realize the expenses that occur with power of that long.Damaged food,fuel cost to run a generator ($160 for me)lodging,eating out and on and on I could go.Consumers currently charge there 1.8 million electric customers $.90 every month on our bill to cover low income customers.That translates to over 18 million dollars a year.Hard for me to believe they kick that much back each year.My suggestion is this, start an outage fund so customers can get a full reimbursement for expenses incurred during an outage as long as receipts are produced. Grows at a medium rate. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! With tree trimming, customers experience 60 percent fewer outages. . Leaving them in place may help infect other caterpillars and control the population. Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. This trimming is considered normal maintenance and reduces outages in high winds. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. Hall said Consumers communicates directly with affected property. Our house is also only 10 years old. Someone needs to explain to me how my kilowatt usage can double and triple over last year. Fast growing. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place. Desired outcome: We are committed to communicating with you each step of the way through the tree trimming process. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Who is responsible for trees located between the sidewalk and the street (public right of way)? Wednesday September 7, 2022 Can we have a little balance here, and a little common sense when it comes to trimming these? she asked. Replacement of my refrigerator. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". My family farm has been in the family before electricity was available in this area. They never provide accurate estimates. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. If you listen to all the transcripts from many many phone calls my story has never changed no one will even do their due diligence to investigate anything I am saying. During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. Consumers Energy Complaints | Lansing MI Mature height: 60 80 feet. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. Mature height: 15-25 feet. Tree Trimming Tree Maintenance Fallen trees are responsible for nearly 70 percent of the time our customers spend without power. But local weather patterns, climate change, and other factors can cause longer outbreaks. At one point they even did and application to start the service change and it did not go through they also did an application to have a 3rd party pay the bill this was all told to me by a consumers energy agent so again they can see the information that raised enough doubt that yes someone else was living there. Otherwise, residents are encouraged to work with their arborist to evaluate treatment options for individual trees or groups of trees that may better control spongy moth on private properties. You don't have to choose between reliable service and beautiful trees. Cant even flush the toilet. That means that during the coldest and most expensive gas heating months of the year I will be on the hook to this fraud of a company. Customer Service Dept The owner of this site is using Wordfence to manage access to their site. Weve had citizens to say that they were upset, is putting it mildly, she said. Because some of it goes beyond trimming.. Laura Neibarger Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. After flowers fade, the tree produces seed capsules that attract songbirds. The message said I must call them back right away - that's not happening. When necessary, the city contracts with a tree care company for any problem trees that are not within the area that is currently being targeted. %PDF-1.7 Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. I have, or rather, had, two fully grown Blue Spruce pine trees which beautifully framed my front yard, and which to me were a valuable part of my landscape. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. For more information on spongy moth and control options, clickhere. 0:00. Call 800-477-5050 Employee should be written up and counseled about the danger he imposed. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. Otherwise, please report any large concentrations of spongy moth to the City. If you have questions or comments, please contact the Public Works Administration office. Every time the wind blows we seem to lose power. "This increased investment will help to bring the reliability improvements driven by tree trimming to more customers faster," said Lauer, whose DTE subsidiary serves 2.2 million consumers in . I again filed a complaint with Consumers Energy. September 17, 2022 This is 8 days after my original call. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Use Our Contractor Database. [protected]@gmail.com. We usually do a much better job and we fell on our face here, he said. Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related Consumers Energy will trim or remove trees interfering with electric restoration activities. Power lines are not insulated; if you touch one you will be severely injured or even killed. My last month bill was $57.60. Outage rebate policy change. I would like restitution for my trees. We called at 6pm, they cancelled the appointment because we had already had one that day. increased on or after 05/28/2020, going from an average of 3-7 kWh per day. I will hire her to run my business. The Spring Recycling Day will run from 9:00 am to 1:00 pm and will be held at Chippewa Middle School ( 4000 Okemos Road , Okemos ) . Inclement weather can significantly limit the effectiveness of spray programs. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. City contractor, Good Earth Tree Care will remove and clean up limbs and branches that are removed as part of the pruning process. Please allow 5-7 business days for a response from our Tree Trim team. Appliance Service Plan does not affect your regulated utility service. Often, residents will plant trees unaware of how tall they will grow. We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. Generated by Wordfence at Sat, 4 Mar 2023 18:23:04 GMT.Your computer's time: document.write(new Date().toUTCString());. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . I immediately after that I changed my license to my parents home because the person is not a random person it is someone I knew and they know I did not live with my parents so that gave me some peace that he could not find me again it may be rational but it gives me some small peace. Im on SNAP and have health problems. Spraying must be done in the spring, when caterpillars initially emerge. The forestry department always tries to promote future growth away from lines, Hall said. The larvae (caterpillars) of this invasive pest feed on a variety of trees, but prefer oak trees. xksfCvLF3-;N*t~DHbC4 :>$vooZ7Up||tZU}1~=*:z\GwU^-G?gog4|9ZFZdA" 8+$Lt0iYC~Wm6+Oag+x#\^=*HeN Well start sending you the news you need delivered straight to you. I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). The bill estimator told us we were in line to see a $105 decrease in this month's bill. Consumers Energy will trim or remove trees interfering with electric restoration activities. Mature height of 35-40 feet. This arborist provides consultation to the city on an as-needed basis for such items as Dutch elm disease, emerald ash borer, spongy moths, and overall tree health and condition. 2 0 obj Progress in each zone is limited to budgeted funds. You will then receive an email that helps you regain access. Randi Shaffer is a reporter at the Morning Sun. Please select the location of your service and we'll remember your selection for next time. A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. Submit a complaint and get your issue resolved. Terrible service. Cookie Settings/Do Not Sell My Personal Information. Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. I Hope he sees this too, and if he isn't training your new employees yet, he should be! For many years, it has had an active vegetation management program. Consumers Energy Tree Trimming/Removal In order to improve the reliability of electric service to residents, Consumers Energy and its contractors continue to conduct tree trimming and removal in private utility easements around EGR. Requested a meeting with Consumers and tree service manager to no avail and denied. Fast growing. It cost me $350 Hello, Hall said many trees need to be trimmed because of mistakes made in the past. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Now in 2022 they came out and marked tress to be cutdown/trimmed. We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. Desired outcome: We require contact information to ensure our reviewers are real. One marked to cut down and the other marked to be trimmed. I never had a bill at that address. However, later in the summer, spongy moths will be laying new egg masses. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. (HTTP response code 503). So please my phone is [protected] or register mail sent by the USPO can be send with all the documents that is giving your corporate threat me over voicemails for no payment and more.. also would like to see all account details and how anytime account was paid make sure that was only paid once and not twice from any other instrument or commodity. This may cause you to enter password incorrectly. With myself not giving consent to cut down the river birch (only asking why the two river birch trees were marked that way) and the tree service manager saying he got consent from consumers Possible resolution would have been to relocate the trees wasnt even an option do to the time of year this occurred. We make an effort to decrease energy usage for 2-7pm (prime). Enjoy reading our tips and recommendations. For suggestions to find the best web browser for you I have a bill for a utility company but it does not belong to me. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. (800) 477-4747 Natural gas emergency, leak or smell. For comparison,. I am beyond flustered with this company and there over seas customer service. Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. Calling all volunteers! The National Electrical Safety Code requires them to do so. After flowers fade, the tree produces seed capsules that attract songbirds. Come to find that someone used my name so I could not see this. Thank you, you have successfully subscribed to our newsletter! : Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township . The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. So BIG thank you to him! After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . Address. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. We lost power a couple times throughout the summer. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. Our process for trimming trees is designed to foster communication and collaboration with customers every step of the way. Consumer Energy bill from 10/19/2022-11/18/2022 Hello, This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. Vernal Pool Patrol is a citizen science program where volunteers monitor vernal pools for statewide research . We value your privacy. I will go and defend myself to court and I have my property trusted and patented and is my name so if anyone would try to come into my property without my consent or a court order then that person will be violating my rights as well as the constitution rights and as well as the State statues or Codes. Its 47 Degrees in my House right now my freezer refrigerator is get warmer. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. I've had the furnace and geothermal folks here checking the systems from top to bottom Share your photos and videos with others to prove the truth of your words. This profile has not been claimed by the company. I purchased it in 2019 and want all the functions to be in working order. Desired outcome: 2023 Advance Local Media LLC. Orders are taken throughout the year, with October 1 being the deadline for placing an order. Com With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. I own property at 496 44th St., Allegan, MI. **THIS IS NOT A COMPLAINT** Consumers Energy ripping off its customers by over charging, bad customer service, and transferring over due accounts. Do I need a permit to remove a tree from my yard? Then later on we called Moore Mechanical and had them come back. This complaint was posted by a verified customer. They reported that the rep came and no one answered, but we have a very loud dog who never barked. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Produces a few pods infrequently. Consumers Energy delivers electricity to 1.8 million homes of Michigans Lower Peninsula with more than 60,000 miles of lines. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? Are you kidding me!? Gingko:Distinct, beautiful tree. Why am I being inconvenienced as a paying customer? They trim trees that are in now way an issue and intrude off . The Citys forestry experts have been monitoring the location and severity of regional spongy moth activity. Consumer's Energy says Kuras' tree was interfering with a significant power line which is why they cut it. (800) 947-5000 Customer service is now available at your fingertips. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. 0:57. Attractive shape and interesting reddish bark with white markings provide year round interest. These trees will be marked with two white dots. They are worthless. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. I have the consumer protection plan and they fixed my central air and furnace under that plan. Mature height 25 50 feet. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. 3 0 obj Trimming trees is not a "do-it-yourself" job, especially when it's around or near a power line. It's a busy world full of busy people like me. endobj My neighbors were without power for two days each time they worked on the power lines. One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. Very unprofessional. Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. In storm after major storm in recent years, Michigan's two giant suppliers of electricity Detroit-based DTE and Jackson-based Consumers Energy insist they're doing all they can to reduce. Then charge a service few every month which is more than the energy we lose. Manistee, MI 49660 Mature height of 15-20 feet. DTE has about 2.2 million customers across southeast Michigan. They brought a big machine in my yard and tore up the grass in the process of the tree removal. Moreover, spray treatments may not always be appropriate as the pesticides used can impact all Lepidoptera insects, which includes moths and butterflies. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. In this instance, our planners will make every effort to contact you to discuss the removal. Phone Number. As of this morning, as far as we knew, no one came to look at the situation.

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