Xenses Admission; Tour Tulum-Xenses; Save more. If you purchased online you have access to the special ticket booth. At the end of your stay, you can buy the photos at the store Tienda de Fotografia.

• Species conservation and freeing program
• Species reproduction program
• School project and environmental education program
• Efficient use of resources and responsible management of residues. Months without interest, only with major participating bank cards issued in Mexico. The staff treats you like royalty. What kinds of clothes and shoes shall I wear? Solidaridad, Quintana Roo, Mxico. Simply click on [email protected] and choose one of the options to search your photos. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. You need to confirm your age by showing a valid ID card. How do you remove the watermark from the photos? However, Hotel Xcaret also offers a package that covers as many parks as you'd like. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. When I visited the Park I couldn't purchase my photos, can I still buy them? If you visited our Parks: [email protected] Is it possible to participate in these activities if I have heart problems? Are these activities allowed to elderly people? A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. Solidaridad, Quintana Roo, Mexico. While buying your ticket online, a list of hotels where pick-up is available will be displayed. Other small things that kind of irked me were: our toiletries never got refilled. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. Saturdat to Sunday from 9:00 to 15:00 Hours. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Occasionally, birds would land near him and hed speak to them or laugh at them. Privacy Terms. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Does admission include transportation service? 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Underground River Rafts of 580 yards paddling with special hand paddles. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Is the discount for Quintana Roo residents valid throughout the year? Chetumal-Puerto Juarez Highway KM, Km. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. *Original Review Below*!!!!!! 50 Park Plaza at Arlington Street, Boston, MA, 02116. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. How much time do I need to visit all the spots in the Park? Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yes, you can contact the photography customer service center We can provide it to you if you have your purchase receipt. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Due to the nature of the product we offer, you always have the possibility to view the photos. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Prices vary according to season. What is the time for pick-up at my hotel and where should I wait? . Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Youll bring back home a terrific souvenir of your visit. Yes, you can contact the photography customer service center. Privacy Terms. Can I transfer my ticket to another person? If you visited our Parks: [email protected] If you visited our Xcaret Hotels: [email protected] Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Dec 25 - Dec 26. You can purchase with a credit card or PayPal. All journeys take 45 minutes. It is important to bear in mind that most of our activities need constant physical efforts. Chetumal-Puerto Juarez Federal Highway, Km. 17.17 mi from city center. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Are there any special prices for children? If you have an account, sign in now to post with your account. Did you know you can find the best available rates by booking in advance? Prices vary according to season. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. 1.- Enter your download code. Not the end of the world, but it would have been nice. You can download as many times as you need to while the code is valid. The free buses with unlimited access to the park saved us probably $1000 by itself. For more information about the Experience Photo Pass, contact [email protected] How many times can I download my photos with my download code? We use own and third-party cookies to improve your experience on our website. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. A seven Zip-line circuit which includes the tallest in the Riviera Maya. Most activities involve water and your camera might get wet. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. The download code is valid for 30 calendar days from the date of purchase. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You can also send an email to [email protected] indicating the number of adults and children, date of visit and product you wish to purchase. We invite you to join our program of using biodegradable and chemical-free products! - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. I would make a point to visit whatever bar Adal is tending the next time I visit. The amphibious vehicles are limited to two adults and two children. The experience of living Mexican art . Am I obliged to participate in all activities or is it possible to choose some of them? She answered immediately and assisted with even my most insignificant requests. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. The product is available to purchase at least 24 hours before you visit the park or tour. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. Copyright Experiencias Xcaret Hotel S.A.P.I. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Re: Xcaret: photo pass worth it? *MSI only with participating cards (banks) issued in Mexico. Access to the special ticket booth if you purchase online. Casa de la Paz The greatest books ever written are in our library. If you visited our Parks: [email protected] All rights reserved. !My family and I stayed at this hotel for 6 nights. This change is valid only 24 hours in advance. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. We were swimming in an area by one of the restaurants (Las Cuevas I think?) But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. And we are going back again. Within Mexico. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Xcaret: DO NOT MISS THIS PARK!! Take advantage of the business center, free WiFi in public areas, and free airport shuttle. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. This is my happy place, my own personal paradise. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? The minimum age to enter is of 5 years old. Traveling on business? What is the minimum age allowed inside the Park? Yes. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. There are several options of payment depending on the currency chosen on our websites. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. Does admission to Xplor Fuego include transportation? They did an AMAZING job with the photos at all 5 parks . All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. 282. Fill out this form and one of our agents will follow up on your request. You can download as many times as you need to while the code is valid. ALL-FUN INCLUSIVE . How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? I live and work in Quintana Roo and I dont have IFE. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. Stalactite River of 430 yards to swim inside ancient caves. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. For further support information contact our photograph department at [email protected]. Do I have to reserve for a specific date? Plus having free shuttles to all the parks was a major win that my whole family took advantage of. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. Valet parking, a 24-hour business center, and a coffee shop are also offered. You cannot paste images directly. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. 5/5 would recommend again. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). Yes, as long as they are in good physical shape. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. Pick up at the airport could not have been easier. Hotel Xcaret Mxico. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Strike your best pose, smile and take as many pictures as you want during your visit. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Thank you for contacting the Photo Department at Experience Xcaret. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. I want to purchase my dolphin experience photographs. I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. Exact pick-up time will be confirmed when making your purchase. Paid for in US $ we received the hotel photos only. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. 16.32 mi from city center. Display as a link instead, Customer Service. No, this is why we advise you to bring one with you. By continuing to browse the site, you agree to the use of cookies. Does Xplor offer activities for children older than five years old? Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Within Mexico. What is the minimum/maximum weight allowed on zip-lines? Check the schedules and open hours of our attractions and shows. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. MarieSamSanchezPhoto The experiences of each Casa will open your senses to an authentic Mexican vacation. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. We had a great time. Enjoy perks like free continental breakfast and free train station pick-up. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. The use of the Photo . If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Are the downloaded files of high quality? I feel like we had no idea what our "magic wristbands" did at the resort. de C.V. | Dear marissaramirez,Thank you for your five-star review. I can see them but they all say sample on the and not able to download. Advanced purchase discounts may vary depending on booking date and dates of stay. Is there any type of refund and/or cancellation. We also purchased a photo pass package for all of the parks. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret.

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