I do not access to Intranet but I believe I can become a member ( BA Club) and access it. Depending on your skills and goals, theres potential for lateral moves too. Hotline for Formers (HFF) is a programme for former BA employees only, and Hotline for Members (HFM) is offered to some categories of BA Clubs membership. How can you get involved? Perhaps by sharing your experience with local students on our Inspire employability programme. This is generally because the hotel you have selected no longer has availability and there is a delay in them updating their information. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. British Airways 2018 - all rights reserved. You will need to download, print & complete the ID Card Application form. Sense of Pride in working for Legacy Airline. Location: Home: East Mids UK - Work (Base): Accra, Ghana. Customer Service Resources Customer Relations postal address Jobs. Photo: Steve Parsons/PA Images via Getty Images. When staff leave they no longer accrue service therefore their total number of days of service are calculated from their actual start date with the Company up to their leaving date, and this is then deducted from the date the on which the booking is made to give a notional joining date that can be prioritised against that of other former staff standing by for the same flight. We already pledged to remove a quarter of a billion items of single-use plastics from flights by the end of 2020. Good brand to work for but little else behind the logo - good company to get on your CV but move Great company to work for but not anymore. The Hotline discounts are available on BA flights operated by BA, CityFlyer flights operated by BA, BA flights operated by IB and IB Express on routes between London and Madrid, and BA flights operated by AA within US if such flights are purchased as part of a connecting flight from or to a BA operated transatlantic flight only. You can only join Hotline for Formers by completing the online application. Most BA aircraft have been grounded since the lockdown. Contact us Link opens in new tab . Were growing our global route network, investing in our fleet and transforming the experience we offer customers. If you need to contact someone, please see the Contact section of FAQ and check carefully to see who you should contact. . If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Working closely with our suppliers, weve made changes like swapping plastic stirrers with bamboo alternatives. You can also contact us in the following ways: Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Later on, the audience was asked to raise their hands if they thought Brexit was a good idea, but it drew a largely blank response. Help may be in the form of money, goods or services. Best solution is to see if another hotel and/or reservation date is available, Welcome to Hotline for Formers from BA Clubs. You only have to set your questions once, but you can elect to change them at any time if you want to make them easier to remember. British Airways Staff travel information Important BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. If you want any advice on how you can grow in your role, please do reach out to your manager. In July 2020, British Airways revealed that it would be retiring its 31 remaining Boeing 747s with immediate effect. Some crew can be quite bitter. The A380 Superjumbo. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. The majority of these have been scrapped, and many that haven't are awaiting such an appointment. If you are eligible to book Hotline via ESS on my.baplc.com you can view information regarding eligibility & restrictions by selecting the Former Staff FAQs link on the home page then entering Im retired staff, can I make a Hotline booking, otherwise you will find details of eligibility & restrictions relating to the BA Clubs Former Staff Hotline programme by visiting www.baclubs.co.uk. British Airways has proposed to make up to 12,000 staff not only redundant, but also allegedly plans to sack all 42,000 employees and rehire those not made redundant on worse terms. Well also be trialling fully autonomous robots to carry out simple aircraft tasks, allowing our brilliant humans to deal with more complex customer enquiries. "We took preemptive action earlier this year to . But it urged UK-based employers not to "proceed hastily" by making large numbers of people redundant while the government's furlough scheme was in place. Some of these have taken on second lives as keyrings. British Airways' treatment of staff during the coronavirus crisis "is a national disgrace", MPs have claimed. British Airways has been in the news in recent days. British Airways benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Once the formailties are complete the application will be reviewed, on its individual merits, by a group of six Trustees. Negus Livery Last London Heathrow departure (BA 400). Please see the FAQs below if you have a query. The MPs' report also urged the government to abandon its 14-day quarantine rule at the end of June. The head of British Airways has unveiled an overhaul of key management roles at the airline, as he struggles to deal with a spate of disruption and cancellations to flights that have dented its. However former staff who are no longer eligible for staff travel concessions can subscribe to the BA Clubs Former Staff Hotline programme by registering on the www.hotline-baclubs.co.uk website. If, having set up your password you subsequently forget it, as long as you have set up your security questions you can reset it yourself online, just follow the dont know your password link . You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Where did you last see a British Airways Boeing 747? Programs: BAEC: Silver - Marriott: Titanium. If you no longer have access to concessions, you probably won't have access to Hotlines either, unless a former colleague can book them for you. British Airways Opens Cabin Crew Applications For Next Summer. To use Employee Self Service you will need to log on to the my.baplc.com website. Photo: Mark Boyt/Ian Shaw via British Airways, 5 British Airways 747s were among tens of quad jets that were sent to Teruel due to the pandemic. 14. Administration of access to Hotline for former employees is handled by BA Clubs on behalf of BA. | The MPs acknowledged that job losses in the sector "may sadly be inevitable" due to the collapse in air travel. G in particular can be open when the higher fares are closed. Learn more about us here, For former employees whose staff travel concessions have ceased - use Hotline by joining the BA Clubs programme at just 30 per year. The parent company IAG is now the place to be as BA are just a subsidiary company with every weakening influence over its future. The form will beauthorised&forwarded to the Pass Issue Unit for processing, & your new Card willbe posted to you, normally within 14 days although in peak times it can take up to 6 weeks. Contact [email protected] for more information. The Hotline programme itself will still be managed by a dedicated team at BA. The company says it will pay new employees 500 after three months and the rest. In 2020, British Airways revealed that it would be retiring its Boeing 747 fleet with immediate effect, several years ahead of its pre-pandemic plan. Balpa said the committee was "absolutely right" about BA. British Airways is to suspend more than 30,000 staff, from cabin crew to ground staff, engineers and head office employees, until the end of May under the government furlough scheme for. Spectacularly poor leadership - never been more uninspired. They report people way too easily for personal differences so it's very easy for bullying to occur. You get a taste for these things. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Where Are British Airways' Former Boeing 747s Now? Thats over 700 tonnes, equivalent to more than 30,000 suitcases full of the stuff. The offer is open to new candidates as well, with BA scheduling training starting from early January to ensure hires are flying by March 2022. We want to set the standard for responsible flying while delivering our commitment to improve lives and livelihoods in the communities we serve and impact on. This unwavering commitment to reducing our environmental impact is something we all share. Wherever you join us, youll feel proud to play a part in our future as we go further to be the airline of choice. Here, eCube is dismantling aircraft, though five Ukrainian Boeing 737s arrived at the facility for storage in mid-February. This rating reflects the overall rating of British Airways and is not affected by filters. British Airways Flight 149 was a flight from London Heathrow Airport to Subang International Airport (now Sultan Abdul Aziz Shah Airport ), then the international airport for Kuala Lumpur, Malaysia, via Kuwait and Madras International Airports, operated by British Airways using a Boeing 747-136, with registration G-AWND, on 2 August 1990. Thanks. You can obtain a Password by calling IT Support on +44 208 562 4000, the line operates 24 x 7. Some members have reported difficulty when arriving at the payment screen. Photo: British Airways. Now, during a crisis, those feelings are bubbling up. It would mean a complete and unnecessary change in British Airways Staff Travel plans and also penalise that group of pensioners who do benefit under the new proposals. I don't know anyone who regularly gets the dream 5/3/5/3. Does anyone know if you can use a BA voucher on Hotline or staff travel? Good destinations. Address details for Pass Issue Offices are as follows :-, British Airways Plc, ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, Vanguard House, Vanguard Way, London Heathrow Airport, Hounslow, TW6 2JA. For further information please visit the Welfare and Benevolent section of this website Can be very good value for ET and CE fares, especially as all ET include a bag. Its a dynamic, fast-paced environment that will bring out the best in you if youre ready to embrace responsibility and step up to any challenge. The parent company IAG is now the place to be as BA are just a subsidiary company with every weakening influence over its future. We're really disappointed to hear that you feel the remuneration for your role wasnt in line with your expectations. Was this review helpful? Its about how youre made. Hotline for Formers membership is only available for a single annual payment that must be paid in full at the beginning of the membership year. A former British Airways Engineering Apprentice, she now knows the ins and outs of the very latest aviation technology. Normally Trustees meet to review applications every second month, however in an emergency there is an interim review process which can be used to arrange more urgent consideration. Visit the BBC website http://ba.uk/jolj2u#BritishAirways NB. Best part of the job was team camaraderie. Yes, you can in fact this is the only way to make a booking, and to access the booking system you will need to get a BSAFE password as per Q6 above. But Home Secretary Priti Patel has insisted that the policy can "help stop a devastating second wave" of the disease. Unions told the committee that BA had threatened a "fire and rehire" approach by giving redundancy notices to most of its 42,000 workers with the intention of offering jobs to a proportion of them under diminished terms and conditions. Most of the Boeing 747s still in the British Airways fleet at the start of the pandemic remained in the United Kingdom. Even the British Airways Management in United Kingdom is also pissed off by CallBA. The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. Our people are already stepping up together to make the most of this investment and make us the airline of choice. Find out more about our inclusive, welcoming business and how were building a team that reflects everything we love about Britain today. The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. All successful membership payments will generate an online receipt that you should print and keep for your own records. We'll be adding even more new . If you are still in receipt of Staff Travel concessions, it is not necessary to register for Hotlines as you will already be eligible to them. Cheap staff travel and stayed in great hotels when down route. BA has spent the past decade trying to streamline its business, in order to compete with low-cost upstarts like Ryanair and EasyJet. However the answers to each of the 7 questions must be different, so avoid questions that would have the same answer. Our people are proud to work for us. So what's gone wrong? UB7 0GB. The application process is strictly confidential, all applicants will be visited by a BA appointed case-worker who will complete the means-test application form with the applicant, and it will be neccessary to provide at least two quotes for the cost of each of the items of services for which help is sought. Lots of training opportunities to further your career and fairly good staff travel although not as good as it used to be, Pay is less than some other airlines and bonuses aren't always great if any. good fun with in terminal and .css-15uv8u0{background-color:#f5c131;}staff travel, Can travel the world with staff travel and good life work balance. If you are able to logon successfully you will see a menu of Self Service options which include booking Staff Travel on BA and other airlines, booking Hotline flights and holidays, updating your personal details and nominations for staff travel, online check-in, and viewing embargo information and Frequently Asked Questions. The committee's report said: "The behaviour of British Airways and its parent company towards its employees is a national disgrace. Generally the discount was 10% off published fares, plus all taxes, fees, and charges. Do Not Sell or Share My Personal Information. 2011 BA Clubs Regus 450 Bath Road, Longford. Find and apply for jobs that best match your LinkedIn profile. The request must include: your full name, staff number, National Insurance number, the reply postal address and telephone number as failure to include this information will delay the reference being sent . Sign In. That has sometimes caused conflict with its employees - and seemingly created a legacy of mistrust and resentment, in particular among cabin crew. And there are many other ideas, big and small, in the pipeline that will make customer journeys smoother and more memorable. Captain Smith is a former air cadet herself, having started out at Lymm (2137) Sqn. The 787 Dreamliner. The Hotline Booker need not travel. So, its important to us that everyone feels valued for playing their part. Johnson said: "I got the feeling that might be the case as we . All flight and holiday reservation queries are dealt with by BA. Welcome to our official Facebook page. For bookings that you made directly with British Airways and include hotel accommodation, car hire, transfers or 'experiences' arranged with us, you must telephone our dedicated Customer Support team who will be happy to help you. Log in to mybapension. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Now MPs have weighed in against the company as well. BA pilots Ruth Smith and Clifford Agius were among staff who showed the cadets around the facilities. Rest all working under them are either the followers or they are the people who can go to any extent for their professional growth in the organization. The surveys conducted by Nunwood for services provided by CallBA employees to the passengers of British Airways are pathetic in numbers. Were proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as its based on the votes of customers. Our lovely, talented people make us what we are, delivering the unique British Airways service to keep us in the hearts of customers around the world. We want our colleagues to feel and perform at their best, even on a cold February evening when most people are tucked up at home in front of the telly. If you no longer wish to enjoy the benefits of special pricing on scheduled BA flights, please send us written notice of your wish to end your membership. What's the least amount of exercise we can get away with? Greater London UB7 0EB |. What Employee Discount benefit do British Airways employees get? But thats not it. NB If your former staff ID card is more than 3 years old you will also need to enclose an up to date passport-style photo. If the original card is lost you will need to enclose a letter to that effect. If your question is about joining the Hotline from BA Clubs programme, your eligibility, the sign-up process, payment or renewal issues, please email [email protected], Hotline for Formers operates under the same rules as Hotline. To join, complete the online application and set up a recurring payment for your subscription. The administration of Hotline and Perks at Work is handled by BA Clubs. Have the option to ask for long or short haul. These can be found at: https://hotline-baclubs.co.uk/terms-and-conditions. Heathrow. Older (experience-wise) crew get a bit annoyed when people don't know what they're doing, but the new people can't help it. You can alternatively visit your nearest ID Pass Issue Unit in person to get a new pass, however you will first need to contact People Services at the address above to ask them to fax prior authorisation to the nominated Pass Issue Office. The first is Dunsfold, known for hosting the UK TV show Top Gear. In early April, British Airways flew five of its 747s to Teruel at the time for storage. What Flexible Working benefit do British Airways employees get? This was after it was announced that BA's most profitable market of the US is opening up next month, adding over a dozen routes to the schedule. The airline also flew three Airbus A380s down for storage. Pilots' union Balpa has had discussions with the airline over the possibility of voluntary redundancies but said consultations were "hanging by a thread". Membership renewal is automatic and you will be sent an email reminder ahead of payment being taken. But thats just the beginning. Every role at British Airways comes with the scope to learn and grow. Thats why our rewards go far beyond a competitive salary. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Flying Start is our main charity partnership with Comic Relief, which has already raised more than 20 million (read more here). Scheduling can be tricky. Setting up the security questions means that if you forget your BSAFE password you will be able to renew it yourself online by following the dont know your password link on the BSAFE login screen, wheras if you havent set up the security questions you would need to call ITSC to reset the password. The BA Welfare & Benevolent fund helps current and former employees who are suffering acute financial hardship. Carriers around the world are shedding jobs, as they prepare for a bleak few years. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Theres always lots going on across our teams. Only former staff with active staff travel concessions are able to log on to this website, as the primary purpose of the site is to facilitate online Staff Travel administration and booking. However, they are also available as film and TV filming sets. You can apply for a new card or renew / replace an existing card that has expired, is lost or has been stolen, or where the photo on the card is no longer a true likeness. If you have your eye on leadership, our high-performance culture will help you fulfil your full potential. Youll feel at home here if you embrace timeless British values and modern Britains strengths: knowhow, creativity, energy, diversity and open-mindedness and a sense of respect, responsibility, fair play and knowing whose turn it is to make the tea. British Airways is back on the hiring road. We, Yahoo, are part of the Yahoo family of brands. There have been calls from MPs and unions for BA to be stripped of some of its lucrative take-off and landing slots at Heathrow Airport as punishment for the treatment of its staff. British Airways Plc Stay informed: Sign up for our daily and weekly aviation news digests. Staff Travel can only be booked online and to get access to the self service booking system and the supporting databases and procedural information you will need to have access to my.baplc.com as per Q5 /6/7 above. Only former employees (or surviving spouses) themselves may enrol and each application for membership will be checked against your record of employment with BA. 11 aircraft were flown here, with some making a very short hop from Cardiff. Good brand to get on your CV and aso help to build up a good network. The airline's parent company, IAG, said it . Whether customers are in the air or on the ground, we take pride in. It should be unprotected. If you meet the qualifying criteria, ie have staff travel concessions & are in receipt of a BA Pension or aged 55 plus, you can apply for a Retired ID card using the process detailed in Q8 above. Its important for everyone to get ahead of the curve, in terms of knowledge, skills and expertise. and the pay does not reflect the companies expectations. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Contact us | Perhaps you could help us achieve another gong next year? Welcome to our official Facebook page. We always aim to meet and surpass the industry average with our pay, not only this we strive to offer colleagues as many opportunities possible to progress their careers. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Once youve done that, youll be able to set up your vacancy alerts subscription. Recently she has advised pensioners with questions regarding Staff Travel to contact: [email protected] hopefully you'll find . If you subsequently forget your password you can reset it online without the need to call ITS provided you have set up your security questions see Q16 below. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. However, the airport took in two from Britsh Airways once it had confirmed the type's retirement. The airline had already signalled it intention to. Yes. However, you can still join other parts of the BA Clubs network. Fantastic company to get trained up, with regards to type courses, access to hangar and line maintenance. Some of the J Europe flights can be heavily discounted too. In others, there is flexibility in the way your career could progress. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. It called for a "more targeted and nuanced border control policy", allowing people travelling from countries where the infection rate of Covid-19 is relatively low to enter the UK on a less restrictive basis. They are not authored by Glassdoor. If you have staff travel concessions but are not in receipt of a BA pension you can update your details through Employee Self Service on my.baplc.com from the home page select Concessionsonline on the list of shortcuts then select update Personal Details any information in a white box can be updated and once you have made your changes click on Submit. You can call your manager 2million times a day and they will only respond when they want you. Every aircraft will have the best-quality Wi-Fi on board and every seat will have access to power. The British flag carrier ferried three aircraft wearing the airline's current Chatham Dockyard livery to the site in the east of Spain. Unite says the airline is looking to rehire about 3,000. Photo: Niel Porter/Cotswold Airport via British Airways, The BOAC liveried jet is being preserved in South Wales. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. British Airways painted three 747s in retro liveries to celebrate its 100th anniversary a few years ago, and each, along with one wearing the current British Airways livery, was saved. While the A380s have since left storage, the Boeing 747s haven't been so lucky. It is thought that a spark ignited the aircraft's insulation. Register | If you subscribe to BA Clubs, Up to Speed, or any BA affiliated social group such as the Retired Staff Association, you will need to advise changes to them directly as for data protection security BA will not forward details of changes on to them. Several other airlines have also announced global hirings, allowing thousands of eager trainees and interested people to join the battered industry. At times, the company looks as though it is under siege. Learn about British Airways Employee Discount, including a description from the employer, and comments and ratings provided anonymously by current and former British Airways employees. We're really disappointed to hear that you feel the remuneration for your role isnt in line with your expectations. One of the five Boeing 747s was already withdrawn from use in February 2020, so it isn't included in the figure of 31 . You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Help is only available on a 'once-off' basis, ongoing support such as an income top-up is not possible. Role Resigned Director Date of birth April 1947 Appointed on 5 November 2004 Resigned on 21 January 2011 . Based in New Delhi, India. The airline will take on pilots, cabin crew, ground staff and back-office roles as part of the recruitment drive as it . "I have described consultation talks between Balpa and BA as hanging by a thread due to BA's decision to issue a 'fire and rehire' threat. Australasia GA Why don't you try to #DoTheStrictly too? Excellent insurance, etc. British Airways Phone Number Call British Airways customer service faster with GetHuman 800-247-9297 Customer service 877-216-4057 Book a Flight Now Current Wait: 53 mins (45m avg) Free: Skip Waiting on Hold Hours: 24 hours, 7 days; best time to call: 8:30am By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. Or by donating to a charity of your choice through tax-efficient payroll giving. A Transport Select Committee report accuses the airline of a "calculated attempt to take advantage" of the pandemic by cutting thousands of jobs and downgrading terms and conditions. Its an exciting time to be at British Airways. Are you a BA staff member who has been affected by the issues raised in this story? This is a great way to reduce food waste, but once all the pre-ordered meals are accounted for, it could mean significantly fewer choices for passengers . authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. BA said it was doing all it could to keep "the maximum number of jobs". Heathrow. Let us know in the comments! And yes, there are some rather good travel benefits. Customers love us when were true to who we are. Thank you so much for taking the time to write your review and give us the opportunity to improve. mybapension.com is for staff who joined British Airways before 1 April 2003 and are members of British Airways' Airways Pension Scheme (APS) and New Airways Pension Scheme (NAPS).
