Can't wait to go back! Not buffet. So the issue was resolved easily. We take a piece of our ground into any context. Secrets Akumal Riviera Maya: Oceana Restaurant - See 9,713 traveller reviews, 11,948 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. It is great to learn that you had a fantastic experience enjoying everything we have to offer in this hidden paradise. As regras de vestimenta so aplicadas durante todo perodo de funcionamento do restaurante. Odd numbered buildings are north, even-numbered to the south. Each is uniquely decorated to pair with the specialized menu and offers a distinctive ambiance certain to seduce with ocean breezes, intimate settings or elegant dining. Just returned, a beautiful clean resort, great employees who seem to love their job and enjoy making guest feel special. Add to wishlist. Accessibility features are based on request and availability, and are not guaranteed. *Dress Code: solicitamos que no seja utilizado chinelos, camisas sem mangas, bons, shorts, tops/biqunis. Best regards,Alejandra ContrerasSocial Media Coordinator. I am delighted to know that you enjoyed your stay with us, I will certainly pass on your wonderful comments to the hotel staff. In the meantime, he studied Gastronomy at FMU. After one night, my wife and i said we were unhappy. Daily continental breakfast service in the lounge, Exquisite desserts and fine liquors in the lounge. Today, he runs three more establishments in addition to Mocot: Mocot Caf in Mercado de Pinheiros, Mocot in D (inside Shopping D) and Balaio IMS, a Brazilian cuisine restaurant on the ground floor of Instituto Moreira Salles. 5.0 However, when speaking to Mike about details, he mentioned that he had just been in touch with clients staying at Akumal and they were raving about the resort. Each is uniquely decorated to pair with the . The facilities are beautiful and clean. Absolutely yes. We had a fantastic stay at Secrets Akumal. SecretsAkumal, Public Relations Manager at Secrets Akumal Riviera Maya, responded to this review. Antonio made sure we had everything we needed poolside and the wait staff was outstanding. Del Sol Beachfront Hotel and Condominiums. Among its main concepts it is the inclusiveness. Thank you all so much!! Explore Accommodations Experience LOVE. The two resorts are very comparable (and i say this as a frequent Secrets guest). document.addEventListener('wpcf7mailsent', function (event) { We spent a lot of time at the Seaside Grill which provides a la carte breakfast for Preferred Club members only. Add to compare. It was incredible. Dear Deborah L,Thank you very much for your great feedback. Yes, guests often enjoy the ocean view available here. Is parking available at Secrets Akumal Riviera Maya? Dear COwaterdog,We appreciate your comments of your recent stay at Secrets Akumal. The staff is exceptional in seeing to your every need, going above and beyond anything I have experienced elsewhere. He had done Tourism college and he is a post-graduated Master in Gastronomy Management. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have visited several all-inclusive resorts before but this one was by far our favorite. Our favorite in Akumal was Portofino rather than Bordeaux. Raul went above & beyond for me & my husband. Secrets Akumal offers an adults-only romantic, picturesque hideaway with winding walkways, secluded pools and world-class spa, all complete with our signature Unlimited-Luxury experience. Todos os direitos reservados. Rodrigo Oliveira was born in 1980. The adult-only Secrets Akumal Riviera Maya opened in early November 2015, and is a favorite with couples, particularly for anniversaries. Secrets Akumal Riviera Maya: Oceana Restaurant - See 10,023 traveler reviews, 12,336 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Yes, Secrets Akumal Riviera Maya offers airport transportation for guests. However, after looking over the menu and speaking to the maitre d', we decided to give it a try. If you like the vast expanse and soft sand of a limitless beach, you may prefer Maroma. If you like the vast expanse and soft sand of a limitless beach, you may prefer Maroma. Make sure to ask for RAULS SPECIAL CEVICHE. location = 'https://mocoto.com.br/en/thankyou/'; In 2014 Atala and D.O.M. Can't wait to go back! My wife and I celebrated our 30 year anniversary at this resort and it was Amazing, The service is Top Notch VIP all the way. Nature. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Suggestion-a high floor in Building 4 for an ocean view or spring for the ocean front if the view is that important.Restaurants-the food was uniformly very good. Beach looking north on a sunny day The shorter distance to Maroma from the airport adds to its appeal.The greeting was up to usual Secrets standards, cool towel, champagne, "Welcome Home." We also ate lunch there most days because of its proximity to the beach, the Club room and our suite. NEW ******* Seaweed or Sargassum ******* : UPDATED: Getting around - car/taxi/bus/tours/colectivos/private drivers, Akumal town,Maps, research sites and best activities to do (Cenotes / Xplor and More), Medical Care / Is food and water safe / do I need shots / ZIKA UPDATE, Airport Info, Room Tax, import limits, forms, Vistitax, airport hotels, Beaches and Beach Clubs from Puerto Aventuras, Xpu-Ha, Akumal and down to Tulum, Sunscreen, bug juice, Rashguards, Snorkel equipment, Weather, Hurricane, WebCam sites. Does anyone have pictures of fairly current menu's for the restaurants at Secrets Akumal? External customers are seated by arrival order Daniel Martinez and staff were AMAZING! This is the version of our website addressed to speakers of English in the United States. We will share your comments with the hotel staff, they will be pleased to know they were able to assist you.Thank for your recommendation and we hope to welcome you very soon.Kind regards,Alejandra ContrerasSocial Media Coordinator. has been considered the best restaurant in South America since 2006 by Restaurant magazine, and since 2006 included in the S.Pellegrino World's 50 Best Restaurants list. Also received access to the hydrotherapy area, which we used once in 6 nights. The Manager Daniel, at the Portofino Italian Restaurant arranged a special Anniversary Dinner for us that was amazing. Does Secrets Akumal Riviera Maya have any great views? Beautiful grounds and all of the employees were very nice, friendly and helpful. A quick check turned up a room in Building 4 where the Preferred Club room is located, but on a lower floor. We also ate lunch there most days because of its proximity to the beach, the Club room and our suite. Jennifer our concierge was very helpful, and Javier, the bartender in the Club room was terrific. 211 helpful votes. It's also the place for steaks, etc. However, after looking over the menu and speaking to the maitre d', we decided to give it a try. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Depplep. Fantastic service and nice to sit out on the balcony overlooking the pool area and beach. We also have the Balaio caf on the fifth floor with natural breads, sandwiches, cakes, specialty coffees and more. Yes, free parking and valet parking are available to guests. You can help Wikipedia by expanding it. The food is DELICIOUS. The rooms are very clean and roomy, we went as preferred guests and were not disappointed with the suite. Are there opportunities to exercise at Secrets Akumal Riviera Maya? However, the maitre d' sat us back down and brought out the head chef who went over menu choices and tailored a meal to our needs. Reservations can be made until 1pm upon availability The food was delicious and beautifully presented. Mike was confident enough to urge us to give it a shot and we did. We hope to have the opportunity to welcome you back soon. Are any cleaning services offered at Secrets Akumal Riviera Maya? Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six la carte restaurants, one international buffet, a caf and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. pizza ect Room service has Hambugers, club sadwiches, pizza, pasta ect.. We take cash. Here, traditional country cuisine meets the innovative proposal byRodrigo. On the other hand we are delighted to know that you enjoyed many aspect of your stay such as: Our location, rooms, restaurants and beautiful beach.Overall, we take such comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences in the future.We are looking forward to have another opportunity to redeem your confidence in our resort and provide you with a truly remarkable stay.Best regards,Alejandra ContrerasSocial Media Coordinator. The only negative was the concierge at reception, particularly from Amstar, who should have warned us about the long delays on the road to airport (which occur daily apparently). Monday to Friday from noon to 3:30pm Had the best time of our life here. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90378091', '');}, 'log_autolink_impression');Cancun and we bus down to the resort. Theres a preferred lounge which is cold and soul less but we used as it was place to meet up. We had the chef's special at the bar. The Manager Daniel, at the Portofino Italian Restaurant arranged a special Anniversary Dinner for us that was amazing. We appreciate your words and we are grateful that you took the time to post your experiences. After one night, my wife and i said we were unhappy. WestJet. Super easy to get to, food and staff wonderful. Please see our partners for more details. Simply the best! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. We hope to have the opportunity to welcome you back soon. Set on the beautiful Akumal Bay in the Riviera Maya, the all-inclusive resort is convenient located halfway between Playa del Carmen and Tulum; 30 minutes drive to either. or Top room amenities include a minibar, air conditioning, and a flat screen TV. This adult-only hotel offers a fitness center, beauty shop, nightclub and evening entertainment. Had the best time of our life here. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. Feb 04, 2023. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Super easy to get to, food and staff wonderful. Sunday from 6pm to 23:30pm (maximum stay until midnight) Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Dear Deborah L,Thank you very much for your great feedback. Later in the week, a top-floor room opened up, but we didn't feel like packing and moving again. more. Reservations can be made until 1pm upon availability. You get a nice room with a partial ocean view most rooms have baths on the balcony. from what i have read i do not. Snorkelling with turtles is free and easy, and beach is beautifulThe resort is clean and restaurants fantastic but we didn't really go to see entertainment as its all very spaced out. We hope to welcome you back in a near future.Best regards,Alejandra ContrerasSocial Media Coordinator. Dear Chillibelle,Thank you for sharing your comments with us through the Tripdavisor community about your recent stay.Your observations have been shared with the Operations & Executive committees. Located on Uniques rooftop with independent access by panoramic elevator, SKYE has a casual hip atmosphere. The rooms were perfect--large, comfortable, and clean. The staff is friendly and helpful. Entertainment people were really nice (a special gracias to Loida). However would not use a preferred guest again as its not value for money. The resort is on a gorgeous beach. Daily from 7am to 11am Stephanie T. 3/31/2014 What food & drink options are available at Secrets Akumal Riviera Maya? He has started at the Mocot in 2004 in the hall, when everything was still small. We wanted the side closest to the club, restaurant and closer to the beach, which was easily arranged.Beach is clean and well-tended.. the rooms very clean, amenities were more than expected, and most restaurants were excellent - in ranking, Portofino number 1, El patio last, although don't miss out on the show with Mayan coffee.Had a spanish lesson with Loida, staff at Seaside Grill fabulous, attentive wait staff at the beach.Unlike other Secrets hotels, the views of the water are not great, unless you spend the bucks for ocean front. The pool seemed to be less of an issue. However would not use a preferred guest again as its not value for money. (We prefer that to the usual buffet at the Market Cafe.) Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with AppleVacations.com. Do i need any adapters to charge my cell phone? Own or manage this property? Prices may not reflect real-time pricing or availability. He had worked in several places until 1973. How fast is the internet.Is it typical hotel internet? Daily from 7am to 11am. Preferred Club Junior Suite Tropical View, Preferred Club Junior Suite Ocean View - Bathroom, Carretera Federal, 307,km 254 +600 Pueblo de Akumal, Riviera Maya, 77760, Mexico. Riviera Maya Be aware that there is a dress code to eat in some of the restaurants. Security is usually good at secrets so if you are staying in the resort you should be fine. Monday to Saturday: 8am to 5pm - Breakfast: 8h s 11h - Lunch: 11h s 17h R. Pedro Cristi, 89 - Pinheiros, So Paulo Phone: (11) 3530-1365 [email protected] MENU We are multiple Secrets visitors, and this trip we were planning a return to Maroma. I have not been to Secrets Akumal but it should be the same as the other secrets. D.O.M. Review collected in partnership with this hotel. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Menus of restaurants nearby Taverna Akumal menu Saturday, Sunday and holiday from 1pm to 3:30pm We had the chef's special at the bar. Conveniently located restaurants include Autor, Taverna Akumal, and Imelda's Ecocina Akumal. The ambiance was the best. If youre looking for the holiday of a lifetime, look no further. Its a shame that there is no atmosphere at the Akumal, the staff do not seem to engage and those who do are very far and between. There are also several desserts, including tapioca pudding and brown sugar ice cream with catuaba syrup. All very painless.We were initially in Building 5. The flan and key lime pie are great too. More, Dear Michael S,On behalf of Secrets Akumal Riviera Maya, I would like to thank you for the opportunity you have given to us by staying in our Resort. Snorkelling with turtles is free and easy, and beach is beautifulThe resort is clean and restaurants fantastic but we didn't really go to see entertainment as its all very spaced out. Thank you to the entire secrets akumal staff! Will go back. The ride is oven an hour from the Cancun airport without traffic or stops. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Our room was on the top floor of building 5. Will go back. He really made us feel special, it was the most Romantic dinner I think we have ever had. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were offered a look, which we took and moved in right after lunch. I do not plan on leaving the resort. What are some restaurants close to Secrets Akumal Riviera Maya? Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. You can help Wikipedia by expanding it. It was incredible. What is Travellers Choice Best of the Best? So the issue was resolved easily. You are free to download the Oceana menu files. This luxurious property is landscaped with over 4,000 types of trees and flowers, winding outdoor walkways, and an intimately serene vibe that's often hard to find in a mid-sized all-inclusive resort. Experience World-class Service at Secrets Akumal Riviera Maya - Adults Only. The menu has the main Mocot classics such as baio de dois, tapioca dadinhos, brown sugar ice cream with catuaba syrup and other options. Our daughter honeymooned here in 2019 and we came on her recommendation. Akumal, Quintana Roo / Oceana; Oceana. They change the menu offten but yes they always have a variety with hambugers. We hope to welcome you back in a near future.Best regards,Alejandra ContrerasSocial Media Coordinator. Tripadvisor performs checks on reviews. Its a shame that there is no atmosphere at the Akumal, the staff do not seem to engage and those who do are very far and between. It was founded as a house in the north, in 1973, by Jos de Almeida and is now managed by his son, Rodrigo Oliveira. Fill out the form and we will keep your data to contact you as soon as possible. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Seasonal start and end dates apply and are indicated in the booking flow. They do not seem to have a sense of humour or enjoy the guests as the secrets Maroma beach did last year. Today, he is in Vila Medeiros and as our creation cook is responsible for the control and quality of Mocot. Daniel Martinez and staff were AMAZING! 29 photos Aldo, is an amazing bar tender and greeted us by name even we when were not at his bar. Please allow me to take this opportunity to thank you for choosing Secrets Akumal and we look forward to having the pleasure of welcoming you back.Best regards,Alejandra ContrerasSocial Media Coordinator, This is the version of our website addressed to speakers of English in the United States. However, the maitre d' sat us back down and brought out the head chef who went over menu choices and tailored a meal to our needs. We had the chef's special at the bar. El servicio es increble!." Seafood Restaurant in Akumal, Quintana Roo. During graduation, he started researching Brazilian cuisine and fell in love with the work of chef Rodrigo Oliveira. Taxes and fees that are shown are estimates only. Lengthy details of the Secrets Akumal Riviera Maya review are below, so i'll skip to the bottom line. The passion for the kitchen spoke louder and he joined the Gastronomy course. So the issue was resolved easily. Dear Chillibelle,Thank you for sharing your comments with us through the Tripdavisor community about your recent stay.Your observations have been shared with the Operations & Executive committees. (We prefer that to the usual buffet at the Market Cafe.) For him, the greatest satisfaction is seeing happy and surprised customers. The hotel is beautiful and location faultless. A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. Prices will be updated at least every two hours. The pool attendants weren't very attentive and the room mini bar was never restocked every day as promised upon arrival. He really made us feel special, it was the most Romantic dinner I think we have ever had. Lunch. Feb 04, 2023. Beautiful setting, sparkling clear water, spotless conditions, good food, attentive service and prompt reactions to some small issues demonstrate the level of service that the hotel provides. Level Contributor. - Idyllic. "La ensalada de higo, la crema de ostin y el salmn termin 3/4. Once the staff found out it was our Anniversary they made it even more special. Upload menu Menu added by users January 03, 2023 Menu added by users September 30, 2022 The restaurant information including the Oceana menu items and prices may have been modified since the last website update. We hope to have the opportunity to welcome you back soon. It was really difficult to leave. Once the staff found out it was our Anniversary they made it even more special. Also received access to the hydrotherapy area, which we used once in 6 nights. Our room was on the top floor of building 5. We had the chef's special at the bar. Please contact WestJet Vacations at 1-877-737-7001 for further information. The ambiance was the best. Our protocols begin the moment you start planning a vacation to the time you return home! Eli at the "quiet pool" and Antonio at the Japanese restaurant where two of the many staff that made the trip memorable! We sure didnt want to leave. He was born in Lagoa do Itaenga, in the state of Pernambuco. See 28 photos and 3 tips from 106 visitors to Oceana. Add a touch of romance for only $199 USD! First class service from friendly staff, for whom nothing is too much trouble. Encouraged by Mike McHugh, our trusted travel agent of Dream Makers Vacation Services, we opted to go to Akumal rather than Secrets Maroma Beach on this visit to Mexico. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. It is great to learn that you had a fantastic experience enjoying everything we have to offer in this hidden paradise. The Mocot Shopping D has the same informal and inclusive proposal as the house in Vila Medeiros. The ambiance was the best. On this Wikipedia the language links are at the top of the page across from the article title. Always interested in having new experiences, he started working in the events sector of the house. Review tags are currently only available for English language reviews. Lengthy details of the Secrets Akumal Riviera Maya review are below, so i'll skip to the bottom line. You can snorkel right off the beach and see all kinds of amazing sea life including sea turtles. Boasting international cuisine and special menu items, including gluten-free and . My wife and I got to try everything here! 12 posts. Secrets Akumal Riviera Maya | schauinsland-reisen bietet gnstige Reiseangebote fr Flug, Hotel und Pauschalreisen. All in all, we truly loved the resort, but our next trip to Mexico will likely be back to Secrets Maroma Beach. The concierge will help you organize anything and go above and beyond. It ranked 23rd on the list of the best restaurants in Latin America by the British magazine Restaurant (2021), received the Bib Gourmand seal by the Michelin Guide and the award for the best restaurant in the world in the no reservation required category by the World Restaurant Awardsin2019. However would not use a preferred guest again as its not value for money. You get a breakfast area plated meals but the buffet is better. He had the Chef create an amazing off menu dish for us. My wife and I celebrated our 30 year anniversary at this resort and it was Amazing, The service is Top Notch VIP all the way. Please see our partners for more details. *Para os jantares de Natal e Rveillon do Seen So Paulo tambm necessrio efetuar reserva previamente atravs do telefone: + 55 11 3146 5922 ou e-mail: [email protected] I would guess the resorts water is treated and people keep telling me to get vaccinated. Cearense, from Amontada, in the interior of the state and came with his mother to So Paulo when he was 3 years old. D.O.M. The resort is laid out in typical horseshoe fashion with the lowest numbered buildings closest to the beach and higher numbers further away. You can help Wikipedia by expanding it. Please see our partners for more details. *Reservas apenas para hspedes do hotel Tivoli Mofarrej So Paulo. If you haven't already, you should join the Secrets Akumal fan group on Facebook. This Brazilian corporation or company article is a stub. Akumal Pueblo, (ta && ta.queueForLoad ? https://www.facebook.com/1511177422257942/photos/a.1637708869604796.1073741829.1511177422257942/1968592603183086/?type=3&theater, http://allinclusivegal.com/secrets-akumal-resort-review/, Get answers to your questions about Akumal, Covid levels, vaccines, entry/exit rules, and where to get your PCR tests, NEW: New Turtle/Snorkel rules are now in place (or being put in place). You get a breakfast area plated meals but the buffet is better. It had a so-so view, was further away from the beach than we prefer and was across the plaza and pool from the Preferred Club room. We were on a work trip that I earned and the resort was absolutely beautiful and all of the staff was top notch and attentive! The pool attendants weren't very attentive and the room mini bar was never restocked every day as promised upon arrival. The resort is a little hard to navigate at first but you learn your way around pretty quickly! Lakeland, Florida. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We prefer the "preferred club". (Latin abbreviation of Deo optimo maximo) is a Brazilian cuisine restaurant in So Paulo run by Brazilian chef Alex Atala.Known for the use of native Brazilian ingredients, D.O.M. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide. Share #14 of 34 seafood restaurants in Akumal #35 of 60 restaurants in Akumal . Tripadvisor performs checks on reviews. This is the version of our website addressed to speakers of English in Canada. She fell in love with the subject and started working with gastronomy. (Latin abbreviation of Deo optimo maximo) is a Brazilian cuisine restaurant in So Paulo run by Brazilian chef Alex Atala. He became in charge of the production kitchen of the house on Av. *Dress Code: solicitamos que no seja utilizado chinelos, camisas sem mangas, bons, shorts, tops/biqunis. Have to visit here! When he was little, he loved to stay in the kitchen with his mother and grandmother, and there he became interested in the world of pans. Ask Michael S about Secrets Akumal Riviera Maya, Ask Chillibelle about Secrets Akumal Riviera Maya, Ask COwaterdog about Secrets Akumal Riviera Maya, Ask lukegt3 about Secrets Akumal Riviera Maya, Ask arod40 about Secrets Akumal Riviera Maya, Ask Deborah L about Secrets Akumal Riviera Maya, We compared the lowest prices from 19 websites, We compared the lowest prices from 12 websites, Del Sol Beachfront Hotel and Condominiums, We compared the lowest prices from 10 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 7 websites. Favorites include the ceviche, seafood soup, lobster bisque, salmon entree, and surf and turf. The resort is beautiful and the week we were there the weather was gorgeous! We also ate lunch there most days because of its proximity to the beach, the Club room and our suite. A very good response.Kudos to the waitstaff at all the restaurants, and especially to the crew at the Seaside Grill (hostess Ana, Andreas, Jorge, Jose, Victor, etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Amazing views, amazing staff, amazing time! He started studying about the area and has a lot of interest in the world of chocolate. So please if you can recommend any restaurants or food that was good please let . on Native of Vila Medeiros. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you want a smaller and beautiful bay with a chance of seeing sea animals up close, then it's Akumal. *Neste momento, no estamos realizando reservas de mesa e os atendimentos so exclusivos por ordem de chegada e mediante disponibilidade. No menus unfortunately but you can get an idea. Atala researches the ingredients used in his restaurant and supervises production in various parts of Brazil. From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate at Secrets Akumal Riviera Maya. The service was great and the food was really fresh great also! On the other hand we are delighted to know that you enjoyed many aspect of your stay such as: Our location, rooms, restaurants and beautiful beach.Overall, we take such comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences in the future.We are looking forward to have another opportunity to redeem your confidence in our resort and provide you with a truly remarkable stay.Best regards,Alejandra ContrerasSocial Media Coordinator.

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