Your previous content has been restored. 3 Adams Central 47, No. I really dont like complaining and would much rather postabout how great something is. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. There's a good chance the Loomis rod will be sent sooner than they estimate. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. I was told I may get my replace sometime this month. here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: [email protected], Please note this email is only for claims related matters. Display as a link instead, Address: 1458 White Oak Drive. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Copyright 2023 Loomis Express. . Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Choose from the options below and find the answers you need. 850 N Park Road My Fenwick lost the last 3 at the tip on 08/02. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). . Checking on a claim? I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Our CollectShip service provides you with options to make it easier to process shipments. Pasted as rich text. Be the first to hear about products releases, news and events. We try to reply to inquiries within 24-48 hours. Warranty Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. Read This Before Posting! Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: That's what we call going the extra mile. You may pay a price for the rod at first, but they back them up. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. This material may not be posted on another website. Unfortunately, your content contains terms that we do not allow. Loomis Development is actively seeking raw , Contact Us. They send you the new rod and you send them the old one back. Our technological advancements enable us to serve clients internationally. The NRX though is getting updated. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. https://t.co/RBzCkjIPCx, 2021 The Loomis Company 1-877-549-3638 and a technical support analyst will be available to assist you with I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. These facilities are not open to the public! Please edit your content to remove the highlighted words below. Loomis customer service is second to none. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern Brampton, ON Canada, L6T 5S6. I hear you. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Chaska, MN 55318 Name * First Last. Nor may it be copied, published, rewritten, or redistributed. Privacy Statement. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. They will send you a rod almost immediately and they can tell you what they have on hand. Please do not hesitate to contact our toll-free Customer Service line at . Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Contact Us, Have a question? dyson ball animal pro plus hard to push. Contact us. For as little as $30 per flight hour, you are covered. For full terms, details and instructions on starting a claim, follow the link above. If the guy had even one ounce of care about the deal I would have been more understanding. 201 Westcreek Blvd. This is a simple, solution to your AOG related financial losses. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. The Loomis company has established satellite offices in New York and Florida. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. That's too bad for you. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. Sorry, you need to enable JavaScript to visit this website. Search all available positions or learn more about eligible benefits. October 5, 2020 in Fishing Rods, Reels, Line, and Knots. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. Final score: No. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. 1359 Down River Drive. Write us at: National Customer Service. Loomis customer service. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. You may get lucky and get the new version. Paste as plain text instead, Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. Regardless of the situation, there is a dedicated support or account resource ready to help. I have a part from Daiwa that is delayed about three months. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? Same situation. Maybe you had bad luck with them. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. but they shouldn't break in the first place! I broke the tip section of my Loomis rod in early July. The first rod they said 2-3 months and it was less than 3 weeks. I cannot see any kind of commitment to the customer by Loomis. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. Same for me. Do you need a receipt (ebay purchase) to get a rod replaced? "That's a really difficult loss," Loomis . For full terms, details and instructions on starting a claim, follow the link above. . Call Office: (952) 303-5029. Register your G. Loomis rod within 30 days of purchase. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Mark Perry 67,661 Please verify you're not a robot before clicking submit. Normally there is no wait on replacement. Regardless of the situation, there is a dedicated support or account resource ready to help. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Your link has been automatically embedded. Call Sales: (612) 750-9706. mheichelbech Will be the last time for me. go online and print out the warranty form. Have a question about your policy? G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. A career at Loomis comes with many advantages. Loomis Homes. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit All rights reserved. Learn more about the benefits of MyLoomis. Right after we got off the water I went to try and take the rod back (I've had it about a year). Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). Search all available positions or learn more about eligible benefits. Whether it's close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. See Also: G.loomis customer service phone number Preview / Show details . Clear editor. Use this page to find answers for your general questions about Loomis and its services. Every company is different, and has different challenges. It showed up in less than a week. These facilities are not open to the public! Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. "We completely understand the frustration anglers experience from either a defect that . G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. This is critical. I wouldnt buy another Loomis rod if it automatically set the hook. Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! Be the first to hear about products releases, news and events. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. If the tip-section of your multi-piece rod has been damaged, weve got you covered. 201 Westcreek Blvd Upload or insert images from URL. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Our customers receive peace of mind knowing that were always here when they need us. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. Email * Phone * I am interested , We have received your contact form submission. gatlinburg civil war museum; premarital counseling grand rapids, mi. any of our electronic shipping systems. I am glad your experiences were better. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. 850 N. Park RoadP.O. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. 2021 Copyrights. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 All rights reserved. Every thing in between too. Loomis Express. For warranty questions, click here. I had rodthat I broke earlier this year. How was your experience? I have sent probably 4 rods back to Loomis. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. IMPORTANT! good fish, but not near big enough to break a rod. Our customer support infrastructure is built on technology. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. I was able to use the Xpeditor service and I gotan IMX. We love our customers, so please feel free to visit us during normal business hours. For warranty questions, click here. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Contact us - G. Loomis US Contact us IMPORTANT! Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. You can post now and register later. It is not prejudicial to state the facts of what happened and the results of those actions. Sorry, but the page you are looking for doesn't exist. I am not at all indifferent to the impact of COVID. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. For fly rods more than 15 years old, the Xpeditor service fee is $250. JetSure is the only AOG insurance solution available today. it states in thier policy they will match it up with the most closely rated rod they have. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax [email protected]. Sign up for an online profile or prepare a one-time shipment using your credit card. Especially when other companies in the same industry are performing much better. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. I bought a Conquest and the tip broke on the very first fish I caught with it. G. Loomis Canada. Derek 67,919. I would be more understanding if the customer service part hadnt been so bad. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. 610-374-4040. . Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. You must have JavaScript enabled to use this form. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. thats the way it should be though, for as much as they cost. For billing or invoice related questions email click I had used that rod heavily over the years and easily got my moneys worth. I work for a small company with slim margins. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. It was an older CBR series rod. a lesson in patience.

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