The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. No contact number just an auto chat which is completely useless. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. could not the sell tad was not lit up. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Slow to respond and when they do it has nothing to do with the issue expressed to them. Their customer service is horrible. I have the confirmation email from AXS so I know I'm using the right email. I linked and logged into Facebook, and then I got a page to verify my account. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. The tickets were $300 too. Will NEVER use them again. I was worried that they had been cancelled for some reason after reading that it has happened to others. I expect much more from AXS!!! They gave me a # that wasnt even verifiable. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Must have been a blip. Please advise as I need to access my tickets on my phone. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Many mails, all saying I had to click on "Your events", to get my ticket. I called the royal albert hall at last minute and they said they can reprint. Lets try again., - Unable to sign in after downloading the app. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. This helps prevent ticket touting and help combat illegal counterfeiting. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Wondering if they took them off to change dates. And waited. Plans can . To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. 3. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Thats the date I requested the transfer. Save your time, use a different app. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago If they have a 2* rating, why did you sell through them? There was a message saying if I dont see my tickets to verify my email. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. If they pay you now, there's no insurance for them if the new owners are refused entry. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I got to the event, having paid for 10 tickets, and the etickets didnt work. NOT RECEIVED MY TICKETS FOR TONIGHT I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Get the AXS app from App Store or on Google Play. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Thats not all! LTE/3G/2G (auto connect). I tried buying tickets on the website, got an error with payment. Tix are for mobile, so not sure what to do. AXSTickets keeps crashing right now every time I tap the menu bar. Then AXSTickets froze, so I killed and restarted it. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. That was over a week ago and Im still waiting for my money. Anyone else's tickets disappear off of AXS? I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. This Clears both data and cache. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . This update includes performance improvements and bug fixes. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Some issues cannot be easily resolved through online tutorials or self help. 5 comments 100% Upvoted This thread is archived Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. I have deleted data and cache to no avail. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) What a waste. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. and our They will pursue AXS who in turn, will keep your money. I cannot access the tickets I just bought! I followed the directions of creating a AXS account via the email address that they sent me the email. I'm unable to not only log in to the app on my phone, but also on my computer. Tbh, it is a great app. Peter Kay tickets - London 02 many dates !! Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. Get started today. My show is on Friday and I so wish I was able to go. Solid Gold Turf Club St Paul Minnesota Friday November 26. USE TICKETS WITH THE APPNo paper required. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. My Axs app will not completely load, it says loading more events, but nothing happens. I have uninstalled and reinstalled the AXS app. Create an account to follow your favorite communities and start taking part in conversations. AXS Tickets Reviews. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. I constantly had to check everyday because it would log me out everyday. My email was missing a . Hi Lennie, Thank you so much! BUY THE PERFECT. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Worst customer service YET again! After entering credit card info (correctly) the next button never lights up to proceed to billing address. Select the issue you are having below and provide feedback to AXS Tickets. cant go, and more. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Worked last week when I checked. You need a connection to download your tickets to the app. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. These tickets were EXPENSIVE and a gift for my teen for her birthday. This is the ABSOLUTE WORST APP I have. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. To download, simply open and view your tickets in the app. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Tried resetting my password but no email sends to my account. Damn thats really smart Im gonna do that from now on. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. I got in touch with AXS and the woman I spoke to assured me that everything's alright. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tap for tickets to see the artists and teams you love. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Im going to recommend Red Rocks find another ticket vendor! The email sharing the tickets never went through. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thats why I download AXSTickets to help me to keep sign in. AXSTickets is absolute garbage!!! I ordered tickets online to a recent show. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. I was happy and excited. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Don't know why it won't work. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. DON'T DO IT! Justuseapp Safety Score for AXS Tickets Is 13.2/100. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. I fought the charge on my credit card, and they finally credited me back a full 9 months later. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. This telling me time and time again, that I had NO EVENT COMING. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Really?!!!. I cannot view my tickets. AXS Account Your Account My tickets are not in my account? I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Plans can change. ~VP, Contact Center. I mean, what for? My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Pick your exact se Table of Contents: In the future, I would definitely try not to use AXS for ticket purchases. This is my friend time buying through AXS for other people and Im not sure I would use them again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Then the final queue starts for buying tickets. Why does the email say 1 ticket? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. called the support number and held from 20 minutes to hr and 20 minute. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Never use this service again. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Its all a fan needs, all in one app. So naturally I assumed the ad closed my window browser and did not complete my purchase. There is no fee for transferring seats and you are allowed unlimited transfers. Were you able to fix it? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Official Tickets and Your Source for Live Entertainment | AXS.com Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. They replied that it happens quite often and therefore there should be no need to worry :-). I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Read. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. UPDATE: received a developer response that pretty much blamed me for their negligence. Still don't see your tickets? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Once there, it was another 40 minute wait (missing one band), before they could get in! So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. If you have just bought your tickets and aren't seeing them in your account, hang tight! Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Theres so much to see. I had to get on my phone. Downloaded AXSTickets no tickets. Front row or on the aisle? AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. What is a Pre-sale? I am going to be extremely upset if I cant go to the TOOL concert. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. I will do everything I can to NOT buy tickets from AXS in the future. I needed an account. 15 plus minutes I had a few performances to list so I went to do it. And waited. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. AWFUL!! I have the app and have refreshed, but my tickets are not there, please resend. The only problem is, Im not using Safari so it should make a difference. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. For more information, please see our The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Alex P. is a great addition to our team. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. After the concert I ask a staff member what's up, and they say the meet and greet was before. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. My AXS app doesn't let me access my account so i hope they fix the issues. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. My recipient never received an email with the shared ticket (definitely input the email address correctly). Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. My axs app on my iphone is not working. Apparently only 2 people actually made it to the meet and greet that day.

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