Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Customer's Account Number *. Let's Chat. Only eligible consumers may receive ACP discounts. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Your temporary access token will be sent to the . Well be available any time you need help with your phone or your service. International calling does NOT include text messaging, picture messaging, or video messaging. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. We Are In 34 States! Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. You must use your phone to continue to receive service. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Safelink is the oldest and the largest company providing best free government smartphones for years. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Your household can receive only one Lifeline and one ACP benefit. *All forms of ID must be valid and used before expiration date. Bovay Jr., a distinguished Houston businessman at the time. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Learn more about Lifeline and qualification. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). You can apply your ACP discount to any available enTouch Wireless service plan. There are no fees associated with this change. Taxes and fees included with service plan pricing. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Power On the phone and call 866.488.8719 to Activate! FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). All you need to do is ask we make it easy! GSM coverage required. Promotional offers may be modified or withdrawn at any time. . Beginning December 31, 2021, EBB customers may switch their service plan at any time. Offerings vary by state. 3 consecutive months' worth of your most current pay stubs. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. 3 consecutive months' worth of your most current pay stubs. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Verified customer. KEEP THIS INFORMATION HANDY. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. MyAccount is a website which allows you to maintain your broadband internet account. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. *All forms of ID must be valid and used before expiration date. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You can apply your ACP discount to any available enTouch Wireless service plan. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Thank you we really appreciate your business. Power On the phone. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Check your phone number's eligibility at T-Mobile's transfer portal. Whether its walking you through a Lifeline application, or helping you traverse our website. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Only eligible consumers may enroll. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Every Q Link Wireless account has an account number. BROADBAND DATA. International calling is enabled for direct communications between 2 people; certain numbers (e.g. B09. conference, chat lines, and premium numbers) are not supported and may be blocked. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Meets the eligibility criteria for a participating providers qualifying low-income program. Offer not available for existing enTouch Wireless customers. TruConnect's free wireless plans just got better with Amazon Prime. *International Calling is Limited to unlimited landline and cellular calling to certain countries. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Press the size on the backside of the card related to the SIM size your phone needs. Simply complete all fields below to get started. Veterans Administration benefits statement. Username Password Log In Forgot your username or password? There is a period of time where both your old and new phones will be without service during the port process. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Do not enter any dashes or hyphens. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Although not typical, the port process can take 24-48 business hours to complete. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. The passcode is your 4 digit PIN. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. You may continue to receive your Lifeline service without enrolling in the ACP program. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. An eligible household is limited to one monthly service discount and one device discount. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. An eligible household is limited to one monthly service discount and one device discount. Currently, millions of people in over 40 states find this platform very efficient. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. OFFERS MAY VARY BY STATE and service may not be available in all areas. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. No wait time! enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. My Account. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). Veterans Administration benefits statement. Black Wireless: Account number is the SIM card number (usually starts with "89014"). conference, chat lines, and premium numbers) are not supported and may be blocked. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Limited Time Offer. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Featured review. Pay your bill online Update your account information EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. conference, chat lines, and premium numbers) are not supported and may be blocked. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Our standardterms of serviceapply. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. The Lifeline benefit . Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Mar 24, 2021 1:00 am EDT. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Social Security benefits statement. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Enroll Today! You must opt-in and choose an eligible ACP service plan. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Why Register for MyEntouch? Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Valid contact number which is neither number involved in the phone number change. Lifeline is a government benefit that provides free cell phone service for eligible customers. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program.

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