May not allow for audio/video calling and streaming. Passengers staying in suites pay a $16 per person, per day service charge. A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Ambulatory Accessible Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Open your web browser and type Login.com. If this happens, try closing and reopening the browser. Volendam Browse our photo gallery of Panama Canal cruising photos from Holland America. Please contact these vendors directly for pricing and availability. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. If you completed Online Check-In, you will need to present your Boarding Pass. MSC Cruises MSC Cruises offers a variety of internet packages. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. On a Holland America Line cruise, you do what you want, when you want. Telephones with amplified sound or an amplification attachment for telephones in staterooms. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. The pay as you go package costs $0.25 per megabyte. Fees: There is a flat price with two packages: Surf starts at $12.99 per device per day with additional devices added at a discounted cost. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. Started August 27, 2021, By These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. With the changes we have made we aim to improve guests digital experiences compared to prior cruises aboard Holland America Line. The choice is always yours. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Just like connection speeds at sea, internet charges vary by cruise line. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. Should you have further questions please contact our Guest Accessibility Department via email [email protected]. Netflix or Spotify) or for video calls (i.e. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. Restricted Fares: Full payment for air reservation is required at the time of air booking. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. section of our FAQ. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. When youre ready to return to the sea, our Worry-Free Promise Program gives full flexibility to change plans, protection before and during your journey, and peace of mind with enhanced health and safety protocols on board and on shore. Roaming charges apply. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. Mobile phones and tablets may be used while at sea. Cash is not accepted for individual transactions, e.g. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. To board the ship, your service animal must have current vaccinations. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Certain ship transfer operations (i.e. FACs are nontransferable, and nonrefundable. Guests can also receive a discount when booking pre-cruise. More detailed information on NLV is available at the Centers for Disease Control website. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. This right does not apply to increases in Taxes or to Surcharges. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. You should be able to use these packages to access the cruise ship internet for basic tasks like checking email and posting on social media. Protect your cruise vacation investment with our Cruise Protection Plan. There are a few limited services that will still require vouchers. 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. We conducted extensive research with experienced cruisers and travel partners to understand what they find most valuable when purchasing a cruise and the results overwhelmingly pointed toward one simple fare that included our top amenities, said Gus Antorcha, president of Holland America Line. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Click the Privacy tab. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!) All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. This can be accessed at any time after the booking has been made. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Traveladvisors should make checks payable and send to: Holland America Line Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. Holland America Line has no control over seat assignments. All ships except for Sky and Breakaway offer 250-minute blocks of usage time for $125. To learn more about Holland America's Rotterdam cruise ship and start planning your incredible cruise vacation, call our expert cruise consultants at 1-800-377-9383! The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. Book your next Holland America Line cruise while on board and you will receive up to $400 per person shipboard credit, good for your next Holland America Line cruise. QUICK. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. Roll-in Shower: Staterooms J1074, K1011 & K1012. Guests may check no more than 3 pieces of luggage per person. do a Zoom call, etc. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. inclement weather or mountains). Can you re-send it? You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. Forums. Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. If necessary, the cost of hotel accommodations is not included in the air price. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. This pricing is not offered for inside cabins, nor is it available for transatlantic, transpacific and Celebrity's Galapagos sailings. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Holland America Line is not responsible for airline schedule changes. Deposits are required and are generally due within five days after youve made your reservation. That'd be pretty much useless though if only one of you can be logged in at a time. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Internet and Wi-Fi: VOOM is the name of the Royal Caribbean internet service that is available on all ships. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. Royal Caribbeans VOOM packages can be confirmed pre-cruise, through the Pre-Cruise Planner tool or while onboard. Cruise ship safety is governed by numerous international, federal, state, provincial and local laws and regulations. The price varies by the type of plan and the cruise line. Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. Are there any additional fees for using EZpay?

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