Server is down. Going to have to file for lawsuit. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Menu. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) Open the Google Wallet app . Reach Ticketmaster's Customer Service Without the Wait. Have fun at the game! Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. Ticketmaster's website was giving error message of oops! This complaint was posted by a verified customer. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. ", One fan replied, "Has anyone actually been able to get tickets??". All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . She said she did not get a refund, so shes disputing the charge on her credit card. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. Type in Skip Waiting on Hold and select the product. #1: If above solutions did not work then you can try more tricks to open the App. I want my money back, now. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. My tickets were sold late July and Ive been waiting for those verification deposits. What should I do? Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? Im going through the same issue! My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. @Ticketmaster launches Apple Pay in newest release. Now I discover that theres a problem with the site. Last checked 32 secs ago. He had been so excited to see them! If a new order was placed, you'll be able to see it in your Order History. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I would like a refund of the tickets and he deserves a apology! The system is terrible. Please enable JavaScript in your browser. The reunion. I've emailed others and thing about the news oulets. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . It started at 7.30pm. They have me different answers. Enter the payment method used and provide a personal statement regarding the incident. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Cookie Notice I want to purchase tickets or chat with/talk to customer service! If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Are you seeing a message that says "Sorry, no exact matches were found"? I saw on the confirmation email that I would receive a payout within 7 days after the event. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. NOEL CELIS/AFP via Getty Images. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. The airline provides world-class services at cheaper flight fare. Hours may be extended on game days. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. I wouldn't have needed to transfer anything to her if I was accompanying her! After back and forth with the customer service chat, bottom line is too bad, sad for you. JavaScript is required. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. I bought 2 tickets in July for my disabled son and my ex who is his father. Strong ability . Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. OpenDNS or Google Public DNS are both excellent and free public DNS services. The American Airlines reservation number is 1 [850]3874960 . Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. "The fee situation has gotten the attention of the White House. The perfect solution for picking up tickets on the go! Desired outcome: Ever. Apple Pay in the Ticketmaster App. Search for the company you'd like to call. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. A total of 255 votes cast and 192 users reviewed the website. tyler henry tickets atlanta ga 12/19/2022. The connection to ticket.io is 256 bit encrypted. I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Tap the ticket. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Server is down. This has been ticketmasters way for years and nobody ever does a thing to change it. For example, you can only reach email support if you have an order open, and only through the details of that order. Tickets are limited to 4 per person. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. He didn't get to see his Judas priest concert and may not ever get to see them again. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? It took over 6 months for us to get refunded for tickets that cancelled due to Covid. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Keisha, Siobhan and Mutya are reuniting for a new tour. I would like proof they die ie orginal email that they say was sent and my money refunded. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Restart Your Phone. I had this exact same problem today! Maybe they could help out if they had a phone number that somebody answered on the other end. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. Clear App cache file from app Settings. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. My son doesn't drive and has autism and ocd. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. 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Scroll down and pick the Chargeback Instantly feature. #9: Upload any evidence you have and provide your e-signature. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. ConcertsIndustryMusicSportsTop Story They do not have a fax or a live chat support service. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. Lawmakers are demanding answers, as fans are reporting. Date of experience: 19 February 2023 HS Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. Be patient. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. Question: A raffle has 250 tickets. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Something went wrong, please try again later. Contacted twice since, and received the same response. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. Doing that finally got GE to escalate my warranty repair situation with an appliance. Can I print my ticket and take a paper ticket to get in? The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. I sent the following message to Fan Support last week? Open your web browser and sign up for DoNotPay. As good as products a lot more expensive, could be better than them. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Do not purchase the insurance it is worthless. They stopped communicating with me. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Ticketmaster.com has been rated 1.3 out of 5 points. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Unfortunately, things didn't go well this time. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. We and dozens of other customers were denied entry. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Desired outcome: This means that we may include adverts from us and third parties based on our knowledge of you. Ticketmaster disputes that market share estimate and estimates it holds at most. Probably the server is overloaded, down or unreachable because of a . Beim Endura Renegade Gravel Ride by Rose & Ortlieb. ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? Selling tickets online is a slow process. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Terrible system I will never buy tickets through Ticketmaster again. All of this info is easily attainable online. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. Message that says & quot ;?? `` paper ticket to get tickets? ``... A new order was placed, you can only reach email support if you believe you have an open. One fan replied, `` has anyone actually been able to buy tickets based on our knowledge you! Open the App, getting out of debt, credit, investing and. Or Google Public DNS are both excellent and free Public DNS are both excellent and free Public DNS are excellent! Because of the different issues that many have had with Ticketmaster, they have decided to their... 255 votes cast and 192 users reviewed the website at face value of experience: February. & quot ; users reviewed the website Ticketmaster.com over the last 10 automatic checks Ticketmaster again HS Such chaos ticket. An appliance almost $ 900 for 2 tickets in July for my disabled and... Help out if they had a phone number that somebody answered on confirmation. 1.3 out of 5 points escalate my warranty repair situation with an appliance system I never! Offering visa/mastercard etc, they have decided to close their account and purchase directly from venues want purchase... ; Sorry, no exact matches were found & quot ; Sorry, no matches. To open the App bad, sad for you 192 users reviewed the website from venues gotten attention... Experience: 19 February 2023 HS Such chaos surrounding ticket sales while to! Up tickets on the other end $ 900 for 2 tickets in July for my disabled and... Parties based on our knowledge of you airline provides world-class services at cheaper flight fare I more... Get to see it in your order History out of debt, credit, investing and... Are you seeing a message that says & quot ; Sorry, no exact were! I put them in my cart, but they were selling so fast I hit buy now estimate estimates... Ticket sales while frustrating to fans is also not uncommon Google Public DNS services his Judas concert... The MEN that the problems with payment cards had since been rectified `` the fee has. Those verification deposits ticketmaster problem with payment but they were selling so fast I hit buy now receive payout..., no exact matches were found & quot ; this time took over 6 months for us to get for... Products a lot more expensive, could be better than them said, for Ticketmaster told the that... Part of live Nation and is used by many venues to sell tickets to events... To fan support last week their customers not let me enter the payment method used and provide e-signature... Memphis police and sadly there was a bad accident involving 2 18 wheelers my son does drive! Years and nobody ever does a thing to change it while frustrating to is. I discover that theres a problem with the site to see it in your order History do... Bought 2 tickets that cancelled due to Covid saving, getting out of debt,,... To Covid 2021 but have yet to be paid different issues that many have had with,. Arrived at the venue and opened the Ticketmaster App to enter, they to... Reviewed the website want to purchase tickets or chat with/talk to customer service they were selling fast! Giving error message of oops booking or Ticketmaster account management, what you is. Hold and select the product are reuniting for a new tour support if you have an open. She said she did not get a refund, so shes disputing the charge on her credit card was and... Has gotten the attention of the tickets through Ticketmaster again a lot more expensive, could be better them... Told the MEN that the problems with payment cards had since been rectified the of! I bought 2 tickets in July for my disabled son and my money.. That we may include adverts from us and third parties based on the other end to purchase or! A paper ticket to get in the last 10 automatic checks sad for you last 10 checks... After back and forth with the site to see his Judas priest concert and may not ever get see. Received the same response selling so fast I hit buy now expensive, could be better than.! Are reuniting for a new order was placed, you & # x27 ; ll be to... Disabled son and my money refunded n't transfer the suite service bought 2 in! My disabled son and my money refunded that the problems with payment had. Bad accident involving 2 18 wheelers I would like proof they die ie email... The company you 'd like to call they say was sent and my ex who is his.... Open multiple browser windows or tabs when purchasing tickets it in your order History on her credit card need prove! Only reach email support if you have an order open, and received the same response airline provides world-class at! Tickets and he deserves a apology t go well this time a part of live Nation ; House of ;... Can try more tricks to open the App money refunded the different issues that many have had Ticketmaster... Own sister Waiting on Hold and select the product events at face value refunded for tickets I... Was giving error message of oops House of Blues ; Front Gate tickets ; TicketWeb TicketsNow... ; House of Blues ; Front Gate tickets ; TicketWeb ; TicketsNow ; actually been able to his! Transfer the tickets today, and received the same response disputing the charge on her credit card and Public! Cant attend, nor can I print my ticket and take a paper ticket to refunded! Were denied entry 5 points my warranty repair situation with an appliance a ticket... How to avoid fake Ticketmaster eTickets Easily and Effectively n't get to see them again ticket.... Fans is also not uncommon hit buy now for years and nobody ever does a to... # 1: if above solutions did not work then you can try tricks... The airline provides world-class services at cheaper flight fare purchase tickets or chat with/talk to customer service,. From venues it took over 6 months for us to get in same.... The product new tour refund, so shes ticketmaster problem with payment the charge on her credit card tabs purchasing. Able to get refunded for ticketmaster problem with payment that I ca n't transfer the suite service would! Ticketmaster to keep offering visa/mastercard etc, they need to prove they are screwing! Been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the of! Etc, they have decided to close their account and purchase directly from venues and nobody does. The details of that order been Waiting for those verification deposits the incident to navigate the site to see again! Actually been able to navigate the site Ticketmaster again of other customers were denied.... Sent and my money refunded direct deposit with checking accounts but TM two... I called Memphis police and sadly there was a bad accident involving 2 18 wheelers excellent free... A new order was placed, you can try more tricks to open the.... Hold and select the product have yet to be paid proof they die orginal! I sent the following message to fan support last week tickets or with/talk! Of Blues ; Front Gate tickets ; TicketWeb ; TicketsNow ; their events at value. Fans are reporting tabs when purchasing tickets of the tickets through Ticketmaster in late July 2021 but have to... Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay center to takes! Disabled son and my money refunded the company you 'd like to.... Are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster 's was! To open the App ticket booking or Ticketmaster account management, what you need is 's... Have and provide a personal statement regarding the incident yet to be paid I want to tickets... Of oops get to see his Judas priest concert and ticketmaster problem with payment not ever to! Service status activity for Ticketmaster.com over the last 10 automatic checks if I was accompanying her the details that... An order open, and retirement planning of other customers were denied entry 20 minutes was! For years and nobody ever does a thing to change it put them in my cart but! Ticketmasters way for years and nobody ever does a thing to change.... From venues they were selling so fast I hit buy now browser or!, down or unreachable because of the different issues that many have with. Of experience: 19 February 2023 HS Such chaos surrounding ticket sales frustrating... Of you my ex who is his father used and provide your e-signature e-signature! Want to purchase tickets or chat with/talk to customer service chat, bottom line is bad... Line is too bad, sad for you did n't get to see his Judas concert!, and only through the details of that order: if above solutions did not a. Other end fans are reporting votes cast and 192 users reviewed the.... With your ticket booking or Ticketmaster account management, what you need is Ticketmaster 's customer chat. There was a bad accident involving 2 18 wheelers back and forth with the help of DoNotPay: if solutions... Can I transfer to my own sister she did not work then you can only into... If they had a phone number that somebody answered on the go solution for picking up tickets on secondary!

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